Signant Health
Signant Health specializes in generating direct-from-patient evidence for global clinical trials. The company has experienced significant turmoil, including acquisitions, consolidations, multiple name changes, and a rebranding, leading to a pressing need to establish a clear direction. At the same time, the pace of clinical trials accelerated dramatically, requiring exceptional accuracy from diverse data sources. Signant Health sought to engage decision-makers at major pharmaceutical companies to challenge the existing norms, while emphasizing their collaboration with Pfizer in delivering the nation’s first COVID-19 vaccine. We initiated our process with an in-depth exploration of their narrative, followed by an Immersion Session, Stakeholder and Customer Interviews, culminating in a Strategy Brief, Brand and Product Structures, a Competitive Landscape analysis, and a Purpose-Driven Platform alongside an Integrated Story System. These findings informed a Brand Guide and Kit, as well as various integrated initiatives, including a promotional video, a toolkit for the Sales Team, a website overhaul, social media campaigns, direct mail efforts, an e-book, infographics, and several webinars. With a clear understanding of their True North, all team members, including the newly appointed leadership, are prepared to guide Signant Health toward significant growth and to fully realize its potential as an industry leader during this remarkable period.