121 BPO
For 121 BPO
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Overview
10 - 49
Employees
1994
Year Founded
ABOUT 121 BPO
South Africa Outsourcing Company
Our business model consists of two main parts: Inbound and Outbound, with over 24 years of experience in both areas. We leverage our market-leading technology and resources to deliver outstanding services around the clock, every day of the week. Our service offerings include online reporting, mobile and electronic vouchers, surveys, and other tailored solutions to meet your brand’s requirements. Additionally, we can provide a customer care center seat at an affordable price.
Languages Spoken
EnglishAfrikaansXhosaZulu
HIGHLIGHTS
10 - 49
Employees
1994
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Customer Support Outsourcing
About the Team
OUR STORY
BPO Services acts as a dedicated extension of your team, specializing in managing complex business processes that are inefficient to handle internally. They excel in high-risk, multi-faceted campaigns, ensuring seamless operations by deeply understanding each client's unique systems. Unlike typical call centers, their experts guarantee prompt responses (within 10 rings) and prioritize exceptional customer experiences, effectively resolving issues while representing your brand with care and professionalism. With low staff turnover and rigorous training, their multiskilled team maintains continuity and quality, saving clients time and money. Esteemed by clients across industries, BPO Services builds trusted, personalized partnerships that transform customer interactions and uphold your brand's reputation.
Locations
Headquarters
Century Place Boulevard, Century City,
Cape Town, Western Cape, South Africa 7441