Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

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We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

2,507 Companies

List of the Best IT Helpdesk & Support Services Agencies

Amanah Tech Inc.
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Amanah offers dependable and cost-effective cloud connectivity and colocation services to small and medium-sized enterprises. Since our launch in 2001, we have gained thousands of clients from 40 countries globally.
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Toronto, Ontario, Ca
Services Provided
50% Cloud Infrastructure Setup (AWS / GCP / Azure)
20% Managed IT Services
15% Disaster Recovery & Business Continuity Planning
15% IT Helpdesk & Support Services
AI Summary
“Amanah Tech Inc. provides reliable, affordable cloud connectivity and colocation services to SMEs worldwide, serving thousands of clients since 2001 across 40 countries.”
MotivIT, LLC
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Global and Leading Provider of Managed Services and IT Support Solutions in San Jose, Silicon Valley. The MotivIT Group is a specialized global Information Technology Outsourcing (ITO) services firm located in Silicon Valley, renowned for its innovation and home to top technology companies. We offer
Highlights
50-249
Employees
San Jose, California, Us
Services Provided+1 Services
14% IT Helpdesk & Support Services
17% Managed IT Services
3% Disaster Recovery & Business Continuity Planning
33% IT Staff Augmentation
AI Summary
“MotivIT, LLC is a Silicon Valley-based global IT services provider offering managed IT, cloud, software development, and outsourcing solutions focused on innovation and quality integration.”
Dega Systems
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We are a top provider of VoIP and IT services located in the New York metropolitan area. Founded in 2001, we assist small businesses and non-profits by delivering technology systems, strategic planning, and continuous support.
Highlights
10-49
Employees
New York, New York, Us
Services Provided+1 Services
14% IT Helpdesk & Support Services
17% Managed IT Services
3% Cybersecurity Assessments & Hardening
33% IT Staff Augmentation
AI Summary
“Dega Systems, established in 2001 near New York, specializes in VoIP and IT solutions, supporting small businesses and non-profits with technology systems, planning, and ongoing support.”
SJA Solutions
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SJA Solutions is an IT service provider dedicated to improving business outcomes and managed security for organizations throughout West Michigan. Our offerings include managed services, cyber security, backup solutions, cloud hosting, real-time monitoring, help desk assistance, layered security, and
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Grand Rapids, Michigan, Us
Services Provided+1 Services
50% Cloud Consulting & SI
15% IT Helpdesk & Support Services
18% Managed IT Services
5% Disaster Recovery & Business Continuity Planning
AI Summary
“SJA Solutions provides comprehensive IT services including managed security, cloud hosting, and support, aligning technology with business goals to enhance performance and compliance in West Michigan.”
CloudSmart IT
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We recognize the difficulties of managing a successful small business, as we are in the same position ourselves. CloudSmart IT is designed to be flexible and tailored to deliver customized service. By keeping our size small, we can focus on understanding how IT integrates into your overall vision. T
Highlights
$1,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
2-9
Employees
Brentwood, Tennessee, Us
Services Provided+2 Services
35% Cloud Consulting & SI
15% Unified Communications Consulting & SI
8% Disaster Recovery & Business Continuity Planning
15% IT Helpdesk & Support Services
AI Summary
“CloudSmart IT offers tailored, reliable managed IT services focused on small businesses, emphasizing efficiency, transparency, and personalized customer support to integrate IT with business goals.”
Black Belt Secure
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With more than 20 years of experience as security engineers in the DFW Metroplex, we are recognized as one of the leading managed security service providers (MSSP). We incorporate layered security into every project, regardless of size. Our specialties include cybersecurity, digital infrastructure,
Highlights
10-49
Employees
Dallas, Texas, Us
Services Provided
60% Managed IT Services
30% Disaster Recovery & Business Continuity Planning
10% IT Helpdesk & Support Services
AI Summary
“Black Belt Secure offers over 20 years of expertise in managed security services, cybersecurity, and IT infrastructure, providing comprehensive digital protection and continuity across diverse industries.”
HXS GmbH
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HXS is a Managed Service Provider based in Vienna that focuses on cloud projects (both public and private), as well as migrations, hardware, software (infrastructure), and offers professional services and consulting.
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Vienna, Vienna, At
Services Provided+1 Services
50% Cloud Consulting & SI
10% Disaster Recovery & Business Continuity Planning
18% Managed IT Services
15% IT Helpdesk & Support Services
AI Summary
“HXS GmbH is a Vienna-based Managed Service Provider delivering cloud infrastructure, IT services, AI, and automation solutions through expert consulting, system integration, and comprehensive managed services.”
CISPOINT
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CISPOINT is a managed IT service and cybersecurity firm catering to organizations in healthcare, dental, finance, and professional services throughout the Baltimore-Washington area. We offer around-the-clock monitoring, network security, assistance with CMMC/NIST 800-171 compliance, and services rel
Highlights
$5,000+
Min Project Size
$50-99/hr
Avg Hourly Rate
10-49
Employees
Columbia, Maryland, Us
Services Provided
60% Managed IT Services
30% Cybersecurity Assessments & Hardening
10% IT Helpdesk & Support Services
AI Summary
“CISPOINT provides comprehensive managed IT and cybersecurity services, ensuring proactive network security, compliance assistance, and reliable support for diverse sectors in the Baltimore-Washington area.”
Computer Ties
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Computer Ties, LLC is a comprehensive Managed IT Services provider that serves a range of clients including businesses, local governments, police and fire departments, manufacturers, law firms, and professional offices throughout Southern Michigan. Established in 1993, we have developed a technology
Highlights
$1,000+
Min Project Size
$100-149/hr
Avg Hourly Rate
10-49
Employees
Jackson, Michigan, Us
Services Provided
25% Managed IT Services
13% Cybersecurity Assessments & Hardening
12% IT Helpdesk & Support Services
50% IT Infrastructure & Hosting Services
AI Summary
“Computer Ties offers comprehensive managed IT services across Southern Michigan, specializing in cybersecurity, network design, Microsoft 365 management, and proactive support for diverse organizations since 1993.”
TDM Group
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TDM Group is a Managed Service and Security Provider that offers strategic technology solutions designed to generate measurable benefits. Our distinctive Managed Business IT Services (M-BiTS) approach goes beyond conventional IT support by aligning technology with business objectives to facilitate t
Highlights
50-249
Employees
London, England, Gb
Services Provided+1 Services
35% Cloud Infrastructure Setup (AWS / GCP / Azure)
30% Cybersecurity Assessments & Hardening
15% Disaster Recovery & Business Continuity Planning
15% IT Helpdesk & Support Services
AI Summary
“TDM Group is a UK-based managed service provider delivering IT, cloud, cybersecurity, and strategic technology solutions that align with business goals to enhance performance and foster growth.”

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Top IT Helpdesk & Support Services Companies

List of the Best IT Helpdesk & Support Services Agencies

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