Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    IT Solutions Tailored to Your Needs Northwest Technology Services is a locally owned provider of technology solutions dedicated to ensuring that business owners in Spokane receive the most dependable and professional IT services available. Our skilled team of IT experts is here to resolve all your


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    2-9

    Employees

    Mead, Washington, Us

    Services Provided
    8% Disaster Recovery & Business Continuity Planning
    17% IT Helpdesk & Support Services
    25% Managed IT Services
    50% Cloud Consulting & SI
    AI Summary

    “Northwest Technology Services offers tailored, reliable IT solutions and professional support to businesses in Spokane, addressing diverse technology challenges with expertise and dedication.”

  2. Is this your business? Become an Edverise partner & Claim Now

    We are a Managed Outsourced Information Technology Company (Managed Service Provider) that prioritizes people as much as technology. Our goal is to establish strong, long-lasting partnerships and build a cohesive team. Operating in the Carolinas, Florida, and Tennessee, we are well-positioned to ass


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    50-249

    Employees

    Charlotte, North Carolina, Us

    Services Provided+4 Services
    8% Cloud Consulting & SI
    15% Cybersecurity Assessments & Hardening
    8% Disaster Recovery & Business Continuity Planning
    18% Managed IT Services
    AI Summary

    “AT-NET Services, a Managed IT Service Provider since 1999, delivers comprehensive IT and business consulting, specializing in cloud, cybersecurity, and process improvements for secure, efficient operations.”

  3. Is this your business? Become an Edverise partner & Claim Now

    Blough Tech is an IT service provider dedicated to the small and medium-sized business sector. Established in 1993 by Paul Blough with the primary objective of assisting individuals, Blough Tech demonstrates how technology can be used to address challenges. We strive to make IT accessible, secure, a


    Highlights

    $1,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Cairo, Georgia, Us

    Services Provided+1 Services
    20% Managed IT Services
    18% IT Helpdesk & Support Services
    7% Cybersecurity Assessments & Hardening
    5% Disaster Recovery & Business Continuity Planning
    AI Summary

    “Blough Tech offers accessible, secure, and cost-effective IT services tailored to small and medium-sized businesses, helping them leverage technology to overcome challenges since 1993.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Netmon is a comprehensive IT company offering network and environmental monitoring solutions globally. They specialize in delivering top-notch IT services to businesses seeking a skilled and committed team of IT experts to oversee and monitor their network environment, enhance uptime, strategize for


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Windsor, Ontario, Ca

    Services Provided+1 Services
    20% Managed IT Services
    18% IT Helpdesk & Support Services
    7% Disaster Recovery & Business Continuity Planning
    5% Cloud Consulting & SI
    AI Summary

    “Netmon Services is a Canada-based IT firm delivering comprehensive IT and cloud infrastructure solutions, network monitoring, and strategic consulting to enhance business uptime and growth.”

  5. Is this your business? Become an Edverise partner & Claim Now

    Founded in 2006, AKA Comp Solutions is a prominent IT leader with a strong track record of excellence. We specialize in various areas including Web Development, Email Marketing, Programmatic Marketing, PPC, SEO, SMM, and E-Commerce Development and Management, bringing extensive expertise to every di


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Chicago, Illinois, Us

    Services Provided+1 Services
    50% Cloud Consulting & SI
    20% Cybersecurity Assessments & Hardening
    18% IT Helpdesk & Support Services
    7% Managed IT Services
    AI Summary

    “AKA Comp Solutions, founded in 2006, delivers comprehensive IT services including digital marketing, cybersecurity, compliance, and customized digital ecosystems, ensuring innovative and dependable solutions for diverse business needs.”

  6. Is this your business? Become an Edverise partner & Claim Now

    Netshield has developed over its 19 years of experience from a provider of Network Services and Solutions into a modern company offering IaaS (Infrastructure-as-a-Service), PaaS (Platform-as-a-Service), and SaaS solutions. We also deliver expertise, skills management, and support for Enterprise Netw


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Aldridge, West Midlands, Gb

    Services Provided
    55% Managed IT Services
    25% Disaster Recovery & Business Continuity Planning
    20% IT Helpdesk & Support Services
    AI Summary

    “Netshield leverages 19 years' experience to offer comprehensive IaaS, PaaS, SaaS solutions, alongside managed, professional, and secure network support services for enterprise environments.”

  7. Is this your business? Become an Edverise partner & Claim Now

    ExterNetworks is a leader in managed IT services, boasting over 17 years of experience in delivering comprehensive solutions that include design, deployment, and round-the-clock support for leading IT firms. We have perfected multi-vendor engineering and utilize this expertise to implement a targete


    Highlights

    $1,000+

    Min Project Size

    250-999

    Employees

    Piscataway, New Jersey, Us

    Services Provided+1 Services
    10% IT Compliance & Governance
    20% IT Helpdesk & Support Services
    15% Cybersecurity Assessments & Hardening
    45% Managed IT Services
    AI Summary

    “ExterNetworks specializes in managed IT services, offering over 17 years of expertise in multi-vendor engineering, design, deployment, and 24/7 support for enterprise IT solutions.”

  8. Is this your business? Become an Edverise partner & Claim Now

    Store all your projects on your own personal private cloud, or choose to let us handle the hosting. Our cutting-edge low latency setup/model enables us to operate quicker than our competitors. With plans beginning at just $40 per month and no restrictions or extra charges for additional software, yo


    Highlights

    2-9

    Employees

    Englewood, Colorado, Us

    Services Provided+1 Services
    20% Managed IT Services
    40% Cloud Consulting & SI
    10% Disaster Recovery & Business Continuity Planning
    20% IT Helpdesk & Support Services
    AI Summary

    “TechPoint delivers managed IT and cloud services, including hosting, disaster recovery, and consulting, emphasizing speed, efficiency, and cost-effective solutions for diverse US clients.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Artmotion is a cloud service provider that employs a range of encryption techniques to improve data privacy. All data stored in Artmotion’s cloud is safeguarded by Switzerland's stringent data protection and privacy regulations. Based in Switzerland, Artmotion caters to businesses in 30 countries, i


    Highlights

    $1,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Steinhausen, Zug, Ch

    Services Provided
    50% Cybersecurity Assessments & Hardening
    30% Managed IT Services
    20% IT Helpdesk & Support Services
    AI Summary

    “Artmotion AG is a Swiss cloud service provider specializing in encrypted data storage, ensuring high privacy standards for businesses across 30 countries, including Fortune 500 clients.”

  10. Is this your business? Become an Edverise partner & Claim Now

    TechHeights is a recognized Managed Service Provider offering advanced IT, cybersecurity, and cloud solutions to businesses in Orange County, Los Angeles, and Riverside. Established in 2007, we leverage nearly 20 years of experience to help organizations achieve the security and technical infrastruc


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    50-249

    Employees

    Irvine, California, Us

    Services Provided+1 Services
    15% Cybersecurity Assessments & Hardening
    20% Managed IT Services
    5% Disaster Recovery & Business Continuity Planning
    10% IT Helpdesk & Support Services
    AI Summary

    “TechHeights delivers managed IT, cybersecurity, compliance, and cloud services, providing secure, scalable infrastructure and risk management to diverse U.S. industries with nearly 20 years' expertise.”

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