Top IT Helpdesk & Support Services Companies

When a laptop will not boot, a password locks out, a printer drops off the network or a new hire needs accounts on day one, staff call the IT helpdesk. IT helpdesk and support services companies run that service desk for businesses without a full internal IT team, or extend one that cannot cover nights, weekends or remote offices. They answer by phone, chat, email and a ticket portal, fix what they can remotely, send technicians on site when needed, and manage user accounts, devices and software updates.

On this page, compare providers on the response and resolution times they will put in a service level agreement, whether their engineers can reach your offices in person, and which ticketing and remote management tools they use.

How this list is built

We evaluate companies on verified profile data: services, pricing, locations, and portfolio. Client reviews are being collected. We may earn a fee for some placements. How we rank and verify

List of the Best IT Helpdesk & Support Services Agencies

  1. Is this your business? Become an Edverise partner & Claim Now

    Founded in 2006 in Santiago, Chile, Tigabytes began as a web services company with just three employees. In 2007, it became the first Google Enterprise Partner in Latin America, specializing in the sale of GSA's and Mini's. By 2009, due to its success in selling Google Apps and other Google products


    Highlights

    $10,000+

    Min Project Size

    $25-49/hr

    Avg Hourly Rate

    50-249

    Employees

    Providencia, Santiago Metropolitan Region, Cl

    Services Provided+16 Services
    13% Cloud Consulting & SI
    5% Unified Communications Consulting & SI
    3% CRM Consulting and SI
    1% ECM Consulting and SI
    AI Summary

    “Tigabytes Latam, founded in 2006, is a leading regional Google partner specializing in Google product sales and migrations, serving over 500 clients across Latin America.”

  2. Is this your business? Become an Edverise partner & Claim Now

    KiwiSpecs by SundayPyjamas™ is a technology brand that adopts a DevOps-first, agile, and solution-oriented strategy to assist businesses in implementing tech solutions. We support Founders, CTOs, IT Directors, Digital Leaders, CIOs, and other tech executives in addressing their challenges related to


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    2-9

    Employees

    Ahmedabad, Gujarat, In

    Services Provided+4 Services
    30% Custom Web Application Development
    20% Mobile App Development (iOS & Android)
    5% Blockchain & Web3 Development
    20% Cloud Consulting & SI
    AI Summary

    “KiwiSpecs SundayPyjamas LLP is an India-based technology firm offering agile, DevOps-driven solutions in custom software, blockchain, cloud consulting, and IT staff augmentation to support scalable business growth.”

  3. Is this your business? Become an Edverise partner & Claim Now

    We are an international professional services firm concentrated on three main areas: technology recruitment, IT solutions, and leadership services.


    Highlights

    1000-9999

    Employees

    London, England, Gb

    Services Provided+33 Services
    2% CMS Development & Customization
    4% Backend Development
    2% Legacy System Modernization
    2% Mobile App Development (iOS & Android)
    AI Summary

    “Harvey Nash Group is a global professional services firm specializing in technology recruitment, IT solutions, and leadership services to support business growth and innovation.”

  4. Is this your business? Become an Edverise partner & Claim Now

    Zeron Technologies is a comprehensive digital technology firm that provides complete software and experience-oriented solutions for startups, corporations, and expanding businesses. Our team consists of industry-certified developers and architects with qualifications from AWS, Microsoft, Red Hat, EC


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Lachhiwala Range, Uttarakhand, In

    Services Provided+12 Services
    18% Custom Web Application Development
    15% Mobile App Development (iOS & Android)
    5% Workflow Automation (Zapier / Make / n8n)
    10% Robotic Process Automation (RPA)
    AI Summary

    “Zeron Technologies offers comprehensive digital solutions including software development, cloud services, cybersecurity, data analytics, and digital transformation, partnering with clients to deliver secure, scalable, and innovative results.”

  5. Is this your business? Become an Edverise partner & Claim Now

    A Bit Much Co. is a global service provider that delivers a range of managed security and compliance solutions designed to ensure that its customers, both in commercial and public sectors, remain secure and adhere to relevant data privacy regulations. We conduct network penetration testing to assess


    Highlights

    $5,000+

    Min Project Size

    $100-149/hr

    Avg Hourly Rate

    10-49

    Employees

    Services Provided+8 Services
    2% Frontend Development
    2% Legacy System Modernization
    2% Backend Development
    14% Custom Web Application Development
    AI Summary

    “A Bit Much Co. offers global managed security, compliance, continuous penetration testing, and comprehensive IT services to safeguard networks and ensure regulatory adherence for diverse sectors.”

  6. Is this your business? Become an Edverise partner & Claim Now

    For over 20 years, Exanet has been delivering safe and effective IT solutions to businesses. We have developed extensive expertise in establishing server infrastructure for enterprises and designing secure network solutions using products from some of the world's leading companies. Our engineers con


    Highlights

    $5,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    10-49

    Employees

    Poznan, Greater Poland, Pl

    Services Provided+9 Services
    15% IT Staff Augmentation
    10% Cloud Consulting & SI
    5% Cloud Infrastructure Setup (AWS / GCP / Azure)
    3% Disaster Recovery & Business Continuity Planning
    AI Summary

    “Exanet delivers comprehensive IT solutions including secure server infrastructure, Microsoft 365 cloud services, and DevOps implementations, leveraging certified expertise for enterprise efficiency and security.”


  7. Highlights

    $10,000+

    Min Project Size

    $50-99/hr

    Avg Hourly Rate

    2-9

    Employees

    Wroughton, England, Gb

    Services Provided+8 Services
    4% Blockchain & Web3 Development
    4% Legacy System Modernization
    20% Custom Web Application Development
    7% E-Commerce Development
    AI Summary

    “Softwebs Ltd. is a custom software development firm providing tailored digital solutions to enhance business efficiency and innovation across various industries.”

  8. Is this your business? Become an Edverise partner & Claim Now

    Allisoft is a prominent IT solutions provider located in Tanzania, focused on facilitating digital transformation. The company equips businesses and individuals with cutting-edge technology services. Recognized as one of the top IT and software firms in Tanzania, Allisoft delivers innovative IT solu


    Highlights

    10-49

    Employees

    Services Provided+23 Services
    6% Mobile App Development (iOS & Android)
    4% API Development & Integration
    5% Backend Development
    8% Custom Web Application Development
    AI Summary

    “Allisoft is a leading Tanzanian IT solutions provider delivering innovative digital transformation services, including website development, applications, and diverse technology solutions to businesses and individuals.”

  9. Is this your business? Become an Edverise partner & Claim Now

    Vikash Technology was established in 2020 as a web design agency in Bihar. We have since broadened our services and have become the leading website design company in Patna, Bihar. Having successfully completed over 100 website design projects, we are the preferred choice for web design in Patna. Add


    Highlights

    $1,000+

    Min Project Size

    < $25/hr

    Avg Hourly Rate

    10-49

    Employees

    Patna, Bihar, In

    Services Provided+61 Services
    2% Mobile App Development (iOS & Android)
    1% Legacy System Modernization
    1% QA & Software Testing
    2% Backend Development
    AI Summary

    “Established in 2020 in Bihar, Vikash Technology leads in website design, custom web applications, mobile apps, graphic design, SEO, and digital marketing with 100+ projects completed.”

  10. Is this your business? Become an Edverise partner & Claim Now

    Noventiq (Noventiq Holdings PLC), a prominent global provider of solutions and services centered on digital transformation and cybersecurity, is based in London. The company empowers and accelerates digital transformation for its clients by linking over 80,000 organizations across various sectors wi


    Highlights

    $1,000+

    Min Project Size

    1000-9999

    Employees

    London, England, Gb

    Services Provided+20 Services
    5% AI Strategy & Roadmap Consulting
    4% Robotic Process Automation (RPA)
    5% BI & Big Data Consulting & SI
    3% Other IT Consulting and SI
    AI Summary

    “Noventiq India, part of Noventiq Holdings PLC, delivers digital transformation and cybersecurity solutions, leveraging a global network to support diverse sectors with top-tier IT services and partnerships.”

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