ZAG Technical Services

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Overview

$5,000+

Min Project Size

150+

Avg Hourly Rate

50 - 249

Employees

1998

Year Founded

ABOUT ZAG TECHNICAL SERVICES

Keeping your business online, all the time.

ZAG Technical Services is a recognized IT consulting firm and managed service provider that focuses on cybersecurity, data and software services, and advanced network infrastructure. Established in 1998 and based in San Jose, California, ZAG has a team of 140 IT professionals spread across 22 states, serving clients in the US, Canada, and Mexico. They are the leading provider of IT solutions for small and mid-sized enterprises in the agribusiness, food and beverage, manufacturing, financial and professional services, and other precision-driven sectors. With a consultative approach, ZAG delivers customized IT solutions that align with both immediate and long-term business goals. Their expertise encompasses a variety of services, including cybersecurity, data analytics, network design, and system implementation, among others. ZAG collaborates with top vendors like Microsoft, Cisco, Citrix, VMware, and Arctic Wolf, among others. Their commitment is to deliver exceptional IT consulting services that provide reliable and secure IT and data solutions, ensuring that your business and every team member stays connected at all times.

Languages Spoken

English

HIGHLIGHTS

$5,000+

Min Project Size

150+

Avg Hourly Rate

50 - 249

Employees

1998

Year Founded

Services

Focus

Industries

Clients

Services Provided+1 Services

8% Workflow Automation (Zapier / Make / n8n)

3% Robotic Process Automation (RPA)

14% Cloud Consulting & SI

8% Other IT Consulting and SI

22% Data Strategy Consulting

12% Business Intelligence (BI) Dashboard Development

17% Cybersecurity Assessments & Hardening

13% Managed IT Services

About the Team

OUR STORY

Harbor IT partners with organizations across the nation, delivering expert support in IT, cybersecurity, and cloud services. With a strong emphasis on a cyber-first approach, the company prioritizes understanding and mitigating risk exposure to build technology foundations that are both resilient and defensible. This commitment ensures that clients operate on reliable and secure platforms, particularly in environments where protection and dependability are crucial. Harbor IT's collaborative strategy reflects their focus on safeguarding organizational assets while fostering robust technological infrastructures tailored to each client's unique needs.

Portfolio

A More Productive Business & Save $100,000 A Year

Applied Physics Systems

"We're very pleased with ZAG because they genuinely invest in enhancing our business. Every suggestion from ZAG is made with our best interests in mind." — Bryan Fujii, Operations Manager, Applied Physics Systems Challenges: Outdated systems and IT issues lead to expensive downtime and decreased operational efficiency. Solution: A comprehensive managed services agreement along with updated technology infrastructure supports business success. Results: $100K in saved internal time, boosted production capacity, and enhanced efficiency. Interested in the consequences of expensive downtime and how to reduce costs? Visit our website for the complete case study linked below. https://www.zagtech.com/case-studies/case-study-applied-physics/

Cut IT Costs By At Least 30% By Migrating To Azure

Index Fresh

"I can't possibly hire a single person—or even five—who is an expert in all the fields that ZAG covers. Their partnership has had a significant positive impact on our financial performance." — Merrill Causey, Chief Financial Officer, Index Fresh Challenges: Constraints in technology infrastructure that hinder productivity and scalability. Solution: A new Azure environment that sets the stage for increased margins, productivity, and growth. Results: A 30% decrease in IT expenses along with a technology stack that enhances business agility and scalability. "Since partnering with ZAG, my IT costs have significantly decreased," he remarks. "They help you save money by staying updated on technology trends. They identify promotions, can streamline systems and licenses, and effectively integrate different solutions to drive efficiencies." For more information on how our services can support your success, check out the complete case study on ZAG's website at the following link: https://www.zagtech.com/case-studies/case-study-index-fresh/

One Company, Two Ransomware Attacks

Anonymous

"Currently, security issues are also considered business issues. Technological solutions can identify weaknesses and address security gaps. Adopting a proactive strategy can enhance productivity, reduce expenses, and create a competitive edge." — Greg Gatzke, President, ZAG Technical Services Context: ZAG was brought in to evaluate the security of the networks and systems of a Bay Area enterprise that had recovered from two ransomware incidents. Solution: After analyzing ZAG's remediation priorities and options, the client noted that ZAG's assessment was significantly more detailed and comprehensive compared to a recent vulnerability scan conducted by another firm. Outcomes: Collaborating with ZAG has enabled the organization to finalize projects that had been stalled. Assessing the organization against industry standards provides a clear path to mitigate the risk of future attacks. To learn more about how you can enhance your business's cybersecurity, check out the complete case study on ZAG's website: https://www.zagtech.com/case-studies/it-security-case-study-one-company-two-ransomware-attacks/

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