Clients valued their smooth collaboration with Virtual Splat Software Pvt. Ltd., commending the company for effectively organizing requirements and maintaining a results-driven workflow. Many clients acknowledged Virtual Splat Software Pvt. Ltd.'s expertise in creating custom ERP systems designed for specific business needs, automating workflows, and ensuring compliance with regulations. Clients also appreciated having direct communication with lead developers and the CEO, which helped in advancing projects and resolving issues more efficiently. Reviewers emphasized the team's commitment, expertise, and enthusiasm for their work. Their readiness to face challenges and fulfill their promises was frequently noted. The company was lauded for its fast turnaround times, which ensured timely completion of project milestones and responsive service to clients. One client suggested improvements in documentation and standard operating procedures (SOPs) for the ERP system. BACKGROUND: Describe your company and your role. I am the general manager at Piramal Trusteeship Services Private Limited. OPPORTUNITY / CHALLENGE: What challenge were you facing with Virtual Splat Software Pvt. Ltd.? We engaged them for their expertise in custom software development. SOLUTION: What was the extent of their involvement? Virtual Splat Software Pvt. Ltd. assisted us in developing an ERP system for client database management and invoicing. They tailored it to our specific needs and are currently maintaining the software while helping with regulatory reports. TEAM COMPOSITION: Who was involved from their side? I communicated with their developers. How did you come to work with Virtual Splat Software Pvt. Ltd.? I had previously worked with them at another organization where I found them through a referral. What is the current status of this collaboration? We began our partnership in March 2018, and it is still ongoing. RESULTS & FEEDBACK: Can you share evidence of the project's impact? Working with their team has been a great experience; they have excellent developers who grasp our needs and produce work according to our specifications. How did Virtual Splat Software Pvt. Ltd. perform in project management? They managed the project efficiently, setting and meeting realistic deadlines. We primarily communicated via email, phone calls, and meetings. What impressed you most about them? I'm particularly impressed by their ability to meet deadlines consistently. Are there any areas for improvement? They could benefit from expanding their team size. Do you have any advice for potential clients? Be clear about your requirements to facilitate their ability to deliver. BACKGROUND: Please describe your company and your role. I am the Information Technology Head at IDBI Trusteeship Services Limited, which operates across seven locations in India. OPPORTUNITY / CHALLENGE: For which services did you engage Virtual Splat Software Pvt. Ltd. and what were your goals? We were managing customer records, compliance, and billing using multiple systems (registers, Excel, and Tally). We hired Virtual Splat Software Pvt Ltd to automate these manual processes and develop a customized ERP system that consolidated these functions. SOLUTION: How did you select this vendor and what factors influenced your decision? We requested quotes from three different vendors for the same scope of work and chose the one with the lowest bid after a background check, successful project history, and clientele review. What was the detailed scope of work? They developed a customized ERP system using .NET and MS SQL. How many people were on the vendor's team, and what were their roles? Around 4-5 team members worked with us. RESULTS & FEEDBACK: Can you share any measurable project outcomes or feedback on the deliverables? We have been using the ERP developed by Virtual Splat since 2012 and are completely satisfied with it. We are currently upgrading the framework for enhanced security and processing speed. Describe their project management style. We primarily communicated via email, and their turnaround time was very satisfactory. What impressed you the most about this company? Their expertise and quick response time stood out. Having direct access to their lead developer and the CEO made collaboration easier. Are there areas where they could improve? We still lack documentation and SOPs for the ERP system. BACKGROUND: Describe your company and your role. I served as the Technical Director at UC Micro Systems, a manufacturer of integrated circuit programming tools. OPPORTUNITY / CHALLENGE: Why did you engage Virtual Splat Software Pvt. Ltd. and what were your objectives? We wanted to implement a unique ID for every product manufactured to track purchases for maintenance purposes. SOLUTION: How did you choose this vendor, and what factors were essential in your decision? The Virtual Splat team provided a suitable solution for our problem. Outline the scope of work in detail. Mr. Vipul understood our requirements, and Mr. Tripurari from his team managed the coding and execution. The project was executed using the .NET platform, with a strong emphasis on communication. How many members from the vendor's team worked with you, and what were their roles? Mr. Vipul (Owner) and Mr. Tripurari (Coder) were the primary contacts. RESULTS & FEEDBACK: Can you share any measurable outcomes of the project or feedback on the deliverables? We achieved the exact outcome we needed at that time. Describe their project management style, including communication and timelines. We communicated mainly through email and oral communication, with a project duration of 3-4 months. What impressed you most about this company? Their personal involvement in my project was exceptional. Do you see any areas for improvement? Nothing specific comes to mind. BACKGROUND: Describe your company and your position. I was the Head of Marketing for an automobile manufacturer in India. OPPORTUNITY / CHALLENGE: Why did your company hire Virtual Splat Software Pvt. Ltd., and what were your goals? The small commercial vehicle segment has a significant number of customers from economically disadvantaged backgrounds. We believed that owning an SCV (three-wheeler passenger and cargo vehicle) would enhance their livelihood. New vehicle purchases, in turn, play a critical role in gaining referrals. SOLUTION: Detail the project scope. We collaborated with the Virtual Splat team to design a software module based on a multi-level marketing concept, ultimately launching it as a CRM module. How many individuals from the vendor's team engaged with you, and what positions did they hold? Five individuals were involved from their side. RESULTS & FEEDBACK: Can you provide measurable outcomes or evaluate the deliverables? The Virtual Splat team was incredibly dedicated, committed, and ready to tackle any challenge. Their service was among the best. Describe their project management approach, including tools and punctuality. Their approach was excellent. What impressed you about this company? The team is full of passionate individuals who are proactive and willing to take on challenges. Are there areas for improvement or things they could have done differently? No, none.