**BACKGROUND** Please share information about your company and your role. We operate a consultancy firm specializing in bookkeeping, tax management, and financial advisory services. **OPPORTUNITY / CHALLENGE** For which projects or services did your company engage VIP Ninjas, and what were your objectives? Our website was outdated, and we required a modern design capable of driving sales, along with the integration of sales funnels. **SOLUTION** How did you choose this vendor, and what were the key factors in your decision? While there are many website developers and our inbox was flooded with cold emails, we specifically sought a provider who could also implement and automate sales funnels, which is where VIP Ninjas came into play. Please detail the scope of work, including project steps, key deliverables, and technologies utilized. After our onboarding call and signing the project contract, we provided a framework outlining the project steps and timelines for each milestone. They developed our website using WordPress and incorporated sales funnel integration. How many individuals from their team collaborated with you, and what were their roles? A dedicated Project Manager was assigned to our project, and while I believe there is a supporting team, I don't have detailed information about them. **RESULTS & FEEDBACK** Can you share any measurable results from the project or provide general feedback about the deliverables? Yes, following the redesign of our website, social media presence, and branding, we achieved notable results. People now perceive us as a brand rather than just a local agency, and we began attracting higher-quality leads. In terms of sales, we experienced roughly a 37% increase. Describe their project management approach, including communication tools and timelines. Their efficiency is commendable; the project manager is often available daily, though we have scheduled meetings once a week. What did you find most remarkable or distinctive about this company? The website they designed is impressive and advantageous for us. Are there any areas for improvement or aspects they could have handled differently? Yes, I believe they sometimes appear overextended, so hiring additional team members could be beneficial.