VereQuest
For VereQuest
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Overview
50 - 249
Employees
2002
Year Founded
ABOUT VEREQUEST
Helping companies keep the promises they make
VereQuest's VQ Online is an advanced quality assurance software tailored for contact centers. It includes an array of features and provides real-time reporting to evaluate agent performance, track customer interactions, and improve service quality. Its intuitive interface and strong analytics capabilities help streamline contact center operations and boost customer satisfaction. For $2500 USD per month, it allows for unlimited users, evaluations, and agents.
Languages Spoken
EnglishFrench
HIGHLIGHTS
50 - 249
Employees
2002
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% QA & Software Testing
50% Analytics Services
About the Team
OUR STORY
At VereQuest, we understand that contact centers are often undervalued, yet they serve as a vital touchpoint reflecting a company's true commitment to its customers. Recognizing that for many customers, this interaction may be their sole human connection with a brand, VereQuest is dedicated to empowering frontline teams with the tools and support needed to thrive in challenging environments. Our team, known for its long tenure and unique backgrounds as actors and artists, approaches customer service with genuine empathy and advocacy. We partner with diverse clients—from large multinationals to specialized firms—with a shared goal of fostering loyal customer relationships through empowered employees, empathetic interactions, and seamless experiences. VereQuest invites organizations aligned with these values to connect and explore collaborative opportunities.
Locations
Headquarters
67 Robbins Avenue
Toronto, Ontario, Canada M4L 1X1