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Velaro

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Overview

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2000

Year Founded

ABOUT VELARO

In Chat, We do what our competitors don't

Velaro, a leader in the live assistance sector, has been at the forefront of click-to-chat, click-to-call, and co-browsing technologies for over ten years. The company offers a comprehensive, reliable, and secure live help platform that enables businesses to connect with website visitors precisely when they require support. Each Velaro client is paired with a dedicated Success Manager who guides them toward achieving their live help objectives. Through our consultative approach, we help you leverage our chat expertise to meet your unique business goals. Our "software as a solution" platform is cloud-based and is actively used on thousands of websites, serving clients that range from Fortune 500 companies to the top 500 e-commerce businesses listed by Internet Retailer.

Languages Spoken
English
HIGHLIGHTS

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

2000

Year Founded

Services
Focus
Industries
Clients
Services Provided
70% CRM Consulting and SI
10% ERP Consulting and SI
20% Other IT Consulting and SI

About the Team

OUR STORY
Since our inception in 2000, we have established ourselves as a premier provider of live chat software tailored for enterprise clients and small businesses seeking excellence. Over time, our platform has expanded to encompass marketing and sales automation tools, delivering no-code solutions essential for engaging and nurturing prospects, boosting customer lifetime value. Our engagement platform seamlessly integrates and automates first-party data workflows across diverse channels, including live chat, messaging, chatbots, co-browsing, secure forms, SMS, feedback, voice, ticketing, and knowledge bases. Positioned within our clients' marketing technology stacks, we offer tools that generate and qualify leads, enhance sales, and drive conversions through online customer interaction. Headquartered in Los Angeles and Baltimore, with additional offices in New York, Ohio, Pennsylvania, and Virginia,

Projects & Clients

Project Size & Rate

Average Hourly Rate

$50 - $99/hr

Locations

Headquarters

8 Market Place, suite 300

Baltimore, Maryland, United States 21202