VECTOR Labs

**BACKGROUND** Provide an overview of your business and your role. I'm the IT manager at a pharmaceutical company. **OPPORTUNITY / CHALLENGE** What issue were you looking to resolve with Childish? The software we were using had been developed years ago, and we aimed to migrate it to a cloud-based platform to enhance its modernity and accessibility for our staff. **SOLUTION** What was the extent of their involvement? We shared our specifications with them, which streamlined the process for both parties. They created our SaaS software. We have completed the first phase of the project and are now commencing the second phase. What is the team structure? The team consists of three Python developers, two Angular developers, and one project manager. How did you come to collaborate with Childish? They were recommended by a colleague. We sent out a request for proposals to various companies and chose Childish primarily due to their transparency about their team members. We were impressed by how they included their personnel in their proposal. How much have you invested with them? Our company has allocated over $100,000. What is the current state of this partnership? We began our collaboration in November 2019, and it is still ongoing. **RESULTS & FEEDBACK** What evidence do you have to demonstrate the project's impact? It's crucial software. Although we haven't launched yet and are still in the testing phase, it appears to be fully functional and modern. Colleagues are very satisfied, as they can access the system from anywhere. It's fantastic to have an updated system for our operations. How effectively did Childish manage the project? They provided detailed background information about their team. We received details about each team member and had the chance to approve them, which mattered greatly to us. They assigned very experienced individuals to our project. We operate using an agile methodology, with clearly defined tasks at each stage. I participate in weekly sprints and daily standups to ensure everything runs smoothly. They are highly flexible and proactive, making us feel confident that everything is under control. There's always someone available for any questions or issues we might have. What impressed you the most about them? Despite being a young company, they operate like a large enterprise and have truly earned our trust. Are there areas for improvement? We haven't encountered any problems; they have been excellent. Any advice for prospective clients? It’s essential to have a clear definition of the product.