VA Connect
For VA Connect
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Overview
50 - 249
Employees
2014
Year Founded
ABOUT VA CONNECT
Let’s build an amazing team together!
For many years, I have been passionate about offering vital services to professionals, small business owners, and startups. I recognize the countless hours you invest in your business, your commitment to your clients, and the necessity for reliable systems to facilitate smooth transactions. At VA Connect, you'll receive more than just a Virtual Assistant; you'll benefit from the complete backing of my entire team, along with the expertise and strategies I've developed over six years of supporting both corporate firms and small businesses.
Languages Spoken
EnglishAfrikaansXhosaZulu
HIGHLIGHTS
50 - 249
Employees
2014
Year Founded
Services
Focus
Industries
Clients
Services Provided
50% Offshore Back-office Services
50% Customer Support Outsourcing
About the Team
OUR STORY
VAConnect, founded by Karen van Zyl, evolved from Lime Tree Consulting in 2008 into Africa's largest managed virtual assistant agency by 2014. Karen, leveraging 17 years of experience placing virtual assistants worldwide, recognized the need for a fully managed service that prioritizes quality over quantity. Unlike typical agencies, VAConnect recruits, trains, monitors, and supports every VA, ensuring clients never have to manage their assistants directly. Karen's commitment to long-term retention led to the development of four proprietary platforms focused on talent sourcing, skill development, anti-burnout initiatives, and mutual satisfaction, resulting in an impressive 98% client retention. Serving clients across multiple countries, VAConnect embodies a professional, system-driven approach that makes it feel like an extension of clients’ own teams.
Locations
Headquarters
Block B Infinity Business Park Cnr William Nicol Dr / Pieter Wenning Rd Fourways
South Africa 2191