The UN1QUELY team was frequently described by clients as professional, knowledgeable, and highly capable. Their expertise and dedication to quality stood out to many, with numerous clients appreciating the value they received, noting a commendable balance of affordability and high-quality results. This made them a preferred choice for projects with tighter budgets. Most clients did not identify any areas needing improvement, reflecting their overall satisfaction with UN1QUELY’s services. Any minor feedback provided did not detract from the overwhelmingly positive impressions. Clients specifically praised UN1QUELY's comprehensive and professional penetration testing services, which included detailed reports and practical recommendations for addressing vulnerabilities. The methodical retesting approach employed by UN1QUELY was particularly valued, as it allowed clients to progressively tackle vulnerabilities and verify fixes efficiently, leading to notable security enhancements. **BACKGROUND** Please introduce your company and role. I serve as the Product Manager for a healthcare company. Briefly describe your company's mission. We develop software that automates operations for clinical trial research. **OPPORTUNITY / CHALLENGE** What specific goals did you engage UN1QUELY to achieve? Conduct penetration testing. **SOLUTION** How did you discover UN1QUELY? Through a referral. Why did you choose UN1QUELY over other options? Their pricing aligned with our budget due to the referral. How many UN1QUELY team members worked on this project? 2-5 employees. Could you detail the project's scope, including key deliverables? A gray box penetration test was carried out on our web assets to assess risk and identify any security issues that could negatively impact our data, systems, or reputation. The assessment encompassed our publicly accessible web application, thoroughly examining its functionality, business logic, and vulnerabilities, including those highlighted in the OWASP Top 10. The evaluation also included a review against criteria listed in the OWASP Application Security Verification Standard (ASVS). The penetration testers utilized tools for their analysis, while the majority of the assessment relied on manual testing. **RESULTS & FEEDBACK** What measurable outcomes indicate the project’s success? The timely delivery of the initial outcome report enabled prompt remediation of the findings. A retest was conducted immediately after we addressed the issues, and the final report was delivered ahead of our SOC 2 audit. How would you assess their project management? Did they meet deadlines? How responsive were they to your needs? The team was incredibly responsive via Slack, delivering all project milestones promptly. What was your primary mode of communication with UN1QUELY? Via email or messaging apps. What impressed you most about this company? Their flexibility concerning the technical documentation my team provided. Being a small company, we lacked extensive technical documentation on our APIs, yet the UN1QUELY team adeptly worked with video recordings and supporting documents to define the web application scope for testing. Are there any areas for improvement or changes UN1QUELY could consider? Not at this time. **BACKGROUND** Please describe your company and your role. I am the technical co-founder of a mobile app that incentivizes users to learn financial literacy while partnering with financial institutions to offer this service to their customers. **OPPORTUNITY / CHALLENGE** For what projects did you enlist UN1QUELY? We engaged UN1QUELY for a penetration test of our mobile application. **SOLUTION** How did you select this vendor and what were the factors influencing your choice? We chose this vendor based on a recommendation from our auditing system platform. Detail the project stages. We provided the penetration testing team with information about the application, APIs, and access to Postman documentation, among other resources. They began testing, offering updates and documentation on how to replicate critical issues as they arose. Upon completion of their review, they supplied a full documentation of their findings and notified us for retesting after we resolved the issues they identified. We went through this process one or two more times before receiving a final report. How many resources from the vendor worked with you, and what were their roles? I served as the primary contact as the head of engineering, while an information security analyst handled some correspondence. **RESULTS & FEEDBACK** Can you provide any outcomes indicative of project success? The report met our penetration test requirements effectively. How did the workflow between your team and theirs function? Everything was effective; we created a shared Slack channel for quick communication and received prompt responses. What impressed you about this company? The thoroughness of their testing and the quality of the report were quite impressive. Are there any areas for improvement they could consider? None. **BACKGROUND** Please describe your company and your role. I am the Security Operations Manager for Gilded, a financial tech company that provides a platform where clients and individuals can buy, trade, and sell gold. **OPPORTUNITY / CHALLENGE** Which services did your company hire UN1QUELY to provide? We engaged UN1QUELY to enhance our staff by sourcing a Security Operations professional and an Application Security expert. **SOLUTION** How did you choose this vendor, and what influenced your decision? We evaluated offers from various companies for these initiatives, and UN1QUELY stood out by presenting skilled talent, available during off-hours compatible with our EST timezone, at a reasonable rate, making the choice straightforward. Detail the project and its various stages. The contractors established and maintained an Application Security scanning tool for several months, consistently improving and addressing existing challenges. From a security operations perspective, they engaged daily in threat hunting and other daily responsibilities. How many resources from the vendor were engaged, and what were their positions? We collaborated with 2 resources: one Application Security Engineer and one Security Operations Engineer, both of whom demonstrated knowledge, skill, and consistent performance. **RESULTS & FEEDBACK** Can you share any outcomes signifying success? They successfully initiated our daily application security program, reported findings, and addressed issues detected within the operational aspects of the business. How effective was the workflow with their team? We held two weekly video calls and the resources checked in daily to remain focused on priorities. What impressed you most about this company? The individuals we hired were not only competent but also friendly, which made communication and guidance straightforward and effective, leading to correctly completed tasks. Are there areas for potential improvement? We are very satisfied with UN1QUELY's contributions and have no feedback for improvement. **BACKGROUND** Please summarize your company and your position. I head IT Security Operations for a digital healthcare SaaS company operating in Germany and the United States. **OPPORTUNITY / CHALLENGE** What was the purpose of hiring UN1QUELY? We needed an external cyber security firm to conduct a penetration test of our website and SaaS offerings (iOS/Android/API endpoints), ensuring there were no data leaks or critical vulnerabilities due to our service in the medical sector. **SOLUTION** What factors led to selecting this vendor? We searched for cybersecurity firms with demonstrable high-quality results and senior talent, eventually shortlisting 5. Following interviews, we chose this vendor based on their service package and experience. Describe the project in detail and its stages. They conducted comprehensive security testing of our website, mobile apps, and backend, identifying potential risks in our infrastructure. Although they adhered to the OWASP Top 10 framework, they exceeded the expected scope in their penetration testing. After completion, they provided a report outlining all risks and offered security recommendations. They remained accessible via Slack Connect and offered free retests for identified vulnerabilities for 12 months post-report, assisting us with remediation after the engagement concluded. How many team members from the vendor worked with you, and what were their roles? Our project involved a project manager, 2 penetration testers, and a QA engineer. **RESULTS & FEEDBACK** Can you share outcomes illustrating success? They identified a significantly greater number of risks than our internal tests did, and their team is supporting the implementation of changes accordingly. They were thorough and took the time to educate us on additional cybersecurity best practices. How effective was the collaboration between teams? They kept us updated through every testing phase, and their reports were clear and comprehensible. Regular check-ins and instant chat on Slack helped us maintain our schedule. What did you find uniquely impressive about this company? We valued their ability to present multiple alternative solutions that aligned with our budget, allowing us to prioritize our spending effectively. Are there any improvement suggestions or areas they could have approached differently? Some testing phases took longer than anticipated, but their thorough process ultimately yielded positive results. **BACKGROUND** Please introduce your company and your role. I am the executive at Perry Health, an organization focused on providing remote specialists for Medicare patients. **OPPORTUNITY / CHALLENGE** What specific objectives did you hire UN1QUELY to accomplish? Conduct a network penetration test and DAST/SAST assessment. **SOLUTION** How did you discover UN1QUELY? Through a referral. Why did you select UN1QUELY over other options? Again, I was referred to them. How many team members from UN1QUELY worked on this project? 2-5 employees. Detail the project scope, including key deliverables. We needed to complete a network penetration test and DAST/SAST within a week, as we were under a tight deadline. **RESULTS & FEEDBACK** What measurable outcomes indicated the project’s success? Both the network penetration test and DAST/SAST were completed within our required timelines. How would you evaluate their project management? Did they deliver on time? How responsive were they? We approached UN1QUELY with a nearly impossible timeframe due to a crucial partnership reliant on these tests being completed in under a week. Normally, this would require over 10 days, but Strahinja and his team worked through the weekend to meet our deadline—this level of execution was impressive, and they maintained professionalism throughout. What was your primary method of communication with UN1QUELY? We had virtual meetings. What did you find particularly impressive about this company? Their willingness to go the extra mile to deliver high-quality results that met our needs. Strahinja and his team were exceptional. Are there areas for improvement? None whatsoever. We are incredibly satisfied clients. **BACKGROUND** Please summarize your company and the role you hold. I am the CTO of Kluster, a firm specializing in revenue forecasting and analytics. **OPPORTUNITY / CHALLENGE** What goals did you engage UN1QUELY to achieve? Conduct a penetration test of our platform and deliver a report. **SOLUTION** How did you first encounter UN1QUELY? Through a referral. What were the main reasons for selecting UN1QUELY over other vendors? They fit our budget and were viewed as delivering good value for cost based on a recommendation. How many team members from UN1QUELY were involved in this project? 2-5 employees. Can you provide details regarding the project scope and deliverables? We requested a penetration test on our SaaS platform to identify vulnerabilities and offer feedback for resolution. **RESULTS & FEEDBACK** What measurable success indicators emerged from the project? We managed to decrease the reported vulnerabilities from 10 (including 1 high) down to 3 of low criticality. How effective was their project management? Did they meet deadlines? How well did they address your needs? The project plan was clearly defined with timelines, and consistent communication was maintained throughout the test. UN1QUELY's support was invaluable as we navigated through vulnerabilities to secure our application. They responded rapidly during retesting and efficiently resolved any issues. What was your primary means of communication with them? Through email or messaging app. What notable qualities did you admire about this company? Their excellent communication and support. Deni, their tester, was particularly prompt and helpful in finding optimal solutions for our team. They remained professional throughout the process. Are there any areas where they could have improved? Not that I can think of. **BACKGROUND** Introduce your company and your position. I am the Customer Success Leader at Thoropass, a SaaS company that helps organizations maintain compliance through intelligent software and expert services. **OPPORTUNITY / CHALLENGE** What precise goals did you hire UN1QUELY to achieve? We sought to partner with UN1QUELY for our customers. **SOLUTION** How did you discover UN1QUELY? As part of existing business relations. Why did you choose UN1QUELY rather than other companies? They have high ratings, a strong cultural fit, and closely aligned values. How many participants from UN1QUELY were involved in this project? 6-10 employees. Detail the scope of their work, including key deliverables. UN1QUELY partners with us to help our customers maintain compliance by executing comprehensive penetration tests. **RESULTS & FEEDBACK** What measurable project outcomes demonstrate success? UN1QUELY enables us to provide our customers with a high-quality penetration testing vendor. How did their project management hold up? Did they meet deadlines? How well did they address your needs? Their project management was outstanding, ensuring deadlines were met with thorough and timely communication. What was your primary mode of communication with UN1QUELY? We communicated through in-person meetings, virtual meetings, and emails or messaging apps. What impressed you most about their performance? The high-quality of their work left a lasting impression. Are there areas for improvement or changes UN1QUELY could consider? None. **BACKGROUND** Provide a brief overview of your company and position. I hold the position of CISO in an IT company specializing in fine-grain access control SaaS. **OPPORTUNITY / CHALLENGE** What specific objectives did you hire UN1QUELY to achieve? Execute a security assessment of our web interface and API. **SOLUTION** How did you find out about UN1QUELY? Via referral. What were the reasons for selecting UN1QUELY over other options? Their pricing was within our budget, and they provided good value based on the referral. How many of their team members worked with you, and what were their roles? 2-5 employees were involved. Describe the scope of their work along with deliverables. The engagement involved penetration testing of our service, focusing on both the web interface and API endpoints, culminating in the delivery of technical and summary reports. **RESULTS & FEEDBACK** What measurable outcomes indicate project success? They provided a comprehensive report containing well-documented findings. How effective was their project management? Did they meet deadlines? How well did they address your needs? Everything was executed and delivered on time, with a highly responsive and professional approach to communications. What was your primary communication method with UN1QUELY? Email or messaging apps. What impressed you most about this company? Their competence, communication, and professionalism stood out. Are there potential areas for improvement or aspects they could have approached differently? None. **BACKGROUND** Please introduce your company and your role. I am the Director of IT at a financial services company. **OPPORTUNITY / CHALLENGE** What goals did you engage UN1QUELY to accomplish? Conducting penetration testing. **SOLUTION** How did you come to know UN1QUELY? Through a referral. Why did you choose UN1QUELY over competitors? I was referred to them. What was the scope of work? Please summarize key deliverables. The project focused solely on penetration testing. **RESULTS & FEEDBACK** What indicators suggest the project was successful? We received a comprehensive penetration report. How effective was their project management? Did they meet deadlines? How well did they address your needs? They delivered punctually and provided everything we sought. We were overall very satisfied with their performance and particularly impressed by their communication skills. What was your primary mode of communication with UN1QUELY? Through email or a messaging app. What struck you as most impressive about this company? Their communication skills were outstanding. Are there any areas for improvement or feedback for UN1QUELY? Nothing at this moment.