Mobile App - Kamaz
Customer: Kamaz is a global distributor of construction vehicles, with a rich history dating back to its first vehicle produced in 1976. The company operates nine factories, including some outside of Russia, and has Mercedes as a minority shareholder. Kamaz Polska handles the sales and distribution of vehicles in Poland. Challenge: The main challenge was to streamline numerous processes within the Polish branch, particularly in sales, inventory, and vehicle servicing. It was essential to create a detailed map of these processes since the system needed to not only handle requests and generate quotes but also manage orders, services, inventory, targets, commissions, financial reporting, and integrate with calendars and task management. Objective: Kamaz Polska required a flexible application for its sales representatives. We rose to this challenge by developing a system that enhances workflow and allows for efficient management of customer requests. Our solution enables the generation of vehicle offers with real-time commission calculations that are linked to vehicle inventory. Importantly, the system also accommodates service technicians by providing them access to the service history of vehicles and current assessments of services rendered.