App and System
Tuxon has established a comprehensive CRM system to monitor customer interactions, manage leads, and enhance the sales process. Our Order Processing system has also been upgraded with new features for creating orders, fulfilling them, and signing proposals, which greatly optimizes the entire sales workflow. In the realm of Service Management, we have introduced a Ticketing System to efficiently handle service requests, ensuring that issues are resolved promptly. Additionally, a Service History Tracking feature has been put in place to document and monitor the service history of products, facilitating proactive maintenance. We have prioritized Quality Process Management within the assembly process by implementing quality checks at every stage to ensure the production of top-notch products. Connectivity is crucial, as we have integrated Communication Channels such as notifications and alerts to keep stakeholders updated on sales, service, and quality-related matters. Our dedication to User Interface and Experience is evident in the development of an Intuitive Design for seamless navigation. Moreover, we have created a Mobile App that enables the management of sales, service, and quality processes on the go, aligning with the requirements of today's business landscape.