Total Secure Technology

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Overview

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

1999

Year Founded

ABOUT TOTAL SECURE TECHNOLOGY

Best in class managed IT service provider

Based in Sacramento, CA, Total Secure Technology offers reliable Managed Security Services designed to enhance the efficiency and profitability of organizations. As a Managed Security Services Provider (MSSP), our team consists of dedicated experts committed to delivering solutions for all your network security requirements. We offer: - Cybersecurity Specialists - Enthusiastic IT Technicians - Project Management - Local, Dependable Tech Support - Smooth IT Operations With our proactive and comprehensive approach, we ensure your data and information are secured, allowing you peace of mind. By guaranteeing that your networks are safeguarded, your systems are operational, and the continuity of your business is maintained, you can concentrate on more critical aspects of running your organization. Total Secure Technology is your ally in aligning your IT strategy with your business objectives, enabling you to save time, costs, and resources while enjoying a safer online environment, ultimately leading to increased profitability.

Languages Spoken

EnglishFrenchSpanish

HIGHLIGHTS

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

10 - 49

Employees

1999

Year Founded

Services

Focus

Industries

Clients

Services Provided

15% Disaster Recovery & Business Continuity Planning

30% Cybersecurity Assessments & Hardening

35% Managed IT Services

10% IT Compliance & Governance

10% IT Helpdesk & Support Services

About the Team

OUR STORY

Total Secure Technology, established over 25 years ago in Sacramento, CA, is dedicated to providing secure and intuitive IT services tailored for small to medium-sized businesses. With a passionate team of experts, they leverage enterprise-level technologies to safeguard clients' data in an increasingly threat-laden environment. Their commitment to innovation, continuous learning, and proactive problem-solving ensures cutting-edge cybersecurity solutions that exceed client expectations. Emphasizing integrity, transparency, and open communication, they build lasting relationships through tailored support and advanced protection strategies, including proactive threat detection. Recognized for excellence and employee satisfaction, Total Secure Technology prioritizes client safety, efficiency, and trustworthiness, continually evolving to meet the dynamic needs of the SMB sector.

Portfolio

Credit Union

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A commercial credit union engaged Total Secure Technology for the maintenance of their network servers and IT support. They assisted the client in strengthening the cybersecurity of their products, providing ongoing service, and upgrading the platform's technology. Total Secure Technology completed all tasks punctually, demonstrating their dedication by working beyond regular hours. They utilized in-person meetings and email as primary methods to ensure effective project management. The client also expressed appreciation for their approachable and responsive nature.

Concrete Contractor

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Total Secure Technology offers cybersecurity solutions to a concrete contractor, equipping them with an operational technology (OT) team to enhance server security and streamline operations. As a result of Total Secure Technology's support, the client was able to return to business within 24 hours. The service provider exceeds expectations by prioritizing the client's requirements, demonstrating outstanding kindness, assistance, and flexibility throughout their service.

HOA Management Services Company

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RESULTS & FEEDBACK What measurable outcomes from the project indicate progress or success? We haven't experienced any security issues. Our technology is functioning effectively with minimal downtime, and our technical support needs are being addressed promptly. Describe their project management. Were they able to deliver items on schedule? How did they respond to your requirements? Like many organizations, turnover occasionally leads to delays and disruptions in efficiency. There were moments of delays, but they are very responsive and quick to adjust to our needs. They also conduct quarterly meetings to review their performance and identify areas for improvement. What was your main method of communication with Total Secure Technology? What did you find most impressive or distinctive about this company? Everyone I interact with there is extremely friendly and easy to collaborate with, which I believe starts from the owner and trickles down. Are there any areas for improvement or something Total Secure Technology could have approached differently? I believe effective communication is an aspect where every company can enhance. However, I have observed them making positive strides in this area over the years.