OUR STORY**BACKGROUND**
Please provide an overview of your company and your role. I am the Director of Marketing Strategy at AVE by Korman Communities, a luxury real estate brand with 14 locations across the United States. Our company is a fifth-generation family-owned business that owns and manages thousands of apartments nationwide, delivering an exceptional lifestyle of comfort and convenience.
**OPPORTUNITY / CHALLENGE**
Why did your company engage Titan Growth? We provide a premium product that appeals to busy professionals throughout the country, but attracting these potential customers is challenging. In 2009, we sought a vendor to assist us with both SEO and PPC.
What objectives did you have for this project? Our aim was to boost the number of potential residents engaging with our website. Before partnering with Titan Growth, our website's performance was not meeting our expectations. We were looking for significant growth, which Titan Growth has consistently achieved for us.
**SOLUTION**
How did you choose this vendor? We interviewed multiple candidates, and Titan Growth differentiated themselves with their experienced team and a unique relationship with Google that we hadn’t encountered before. We have maintained our partnership with them for 10 years due to their ability to deliver impressive results year after year.
Can you detail the project? Titan Growth handles all elements of our SEO strategy, making weekly updates to our site, tracking our performance, and providing regular reports. They also offer proactive recommendations. For PPC, Titan has a dedicated team that oversees all our campaigns and ad groups. I work closely with them to optimize our budget and enhance performance, resulting in substantial growth in leads, performance, and revenue from both SEO and PPC.
**RESULTS & FEEDBACK**
Can you share any results from the project that highlight progress or success? In our first year collaborating with Titan Growth, we experienced a dramatic increase in leads, revenue, and website traffic, which was remarkable. While we didn't expect such sustained growth every year, we have continued to outperform expectations, achieving over a 1,000% increase in nearly all KPIs since we began working together. The results have been outstanding.
How effective was the collaboration between your team and theirs? As mentioned regarding team structure, our project management is streamlined, allowing me to communicate with one point of contact who oversees everything. The Titan team has excellently managed all facets of our complex projects, taking our strategy to levels that are often overlooked.
**What impressed you most about this company?**
The standout feature has to be the technology they have developed. The TitanBOT technology is continually enhanced by their team, giving us a competitive edge. I've witnessed its effectiveness firsthand, and I believe it plays a significant role in our impressive results. Their team is comprised of top-tier talent, and everyone I’ve dealt with genuinely cares about our success and possesses the skills to make a meaningful impact.
Are there any areas for improvement? I would appreciate it if they could expand their service offerings. If they applied their expertise to other digital solutions, we would definitely be interested.