TICKING MINDS TECHNOLOGY SOLUTIONS

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Overview

$5,000+

Min Project Size

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2012

Year Founded

ABOUT TICKING MINDS TECHNOLOGY SOLUTIONS

AI for QE | QE for AI

Ticking Minds Limited operates as an independent Quality Engineering (QE) service provider, boasting over ten years of international experience, primarily assisting small and medium-sized businesses. As a forward-thinking Quality Engineering firm, we focus on providing Digital Certainty to enterprises undergoing complex digital transformations and integrating AI. We merge domain expertise with AI-driven solutions to elevate quality engineering from a mere defensive measure to a key component of sustainable growth. Our approach consists of two main objectives aimed at ensuring excellence in the current technological landscape: 1. AI for Quality Engineering (AI for QE) - We leverage predictive intelligence and advanced automation to enhance traditional software testing, leading to improved application speed and stability: - Acceleration: Achieve a 40% quicker time-to-market while reducing critical defects by 60%. - Efficiency: Enhance automation resilience, guaranteeing over 85% success rate for continuous testing and reducing maintenance expenses. - Design: Optimize resource usage by decreasing test design time by up to 70% with intelligent scenario generation. 2. Quality Engineering for AI (QE for AI) - We supply essential quality infrastructure to validate and govern AI applications, fostering trust in model outputs and ensuring ethical compliance: - Precision & Trust: Achieve 80% more accurate quality results by validating data integrity, fairness, and model reliability. - Compliance: Implement systematic procedures for ethical AI validation and governance, ensuring your models are compliant, transparent, and robust. We view ourselves not just as service providers, but as dedicated partners in Quality Engineering. Join us on a transformative journey towards excellence, innovation, and enduring success. With Ticking Minds, quality assurance isn’t just a promise—it’s a guarantee.

Languages Spoken

EnglishHindi

HIGHLIGHTS

$5,000+

Min Project Size

< $25/hr

Avg Hourly Rate

10 - 49

Employees

2012

Year Founded

Services

Focus

Industries

Clients

Services Provided

30% IT Staff Augmentation

70% Other IT Consulting and SI

Portfolio

Leading Global Supply Chain Management Company

Unknown

The client successfully migrated their flagship product to the cloud for a major retailer in the US and Canada for the first time. Due to strict performance SLAs and KPIs outlined in the contract, they required full assurance that application performance post-migration would be free of issues and aligned with client expectations. A thorough performance testing process was implemented with the involvement of all relevant stakeholders. Performance requirements were comprehensively collected with input from the business, end client, and implementation team, addressing SLAs, data volumes, and growth projections. A detailed test strategy was developed, along with performance scripts for APIs, Mobile, Web UI, and gRPC calls, while performance simulations mimicked real-life workloads. Initial performance tests focused on individual workflows and components, allowing issues to be identified early and communicated to product teams, along with supporting applications, logs, and insights from both client and server layers. Once these concerns were addressed, comprehensive workload mix tests were executed, revealing and resolving critical performance issues in preparation for go-live. Throughout this process, data was identified at configuration, master, and transaction levels, and synthetic data was created for substantial volumes. Backup of the entire data setup was performed and restored after testing to ensure quicker turnaround times for future use. Nearly 35 key performance issues were discovered and mitigated before the go-live phase.

Leading Microsoft D365 CRM Solutions Provider

Unknown

The client is a product company that has developed a grants management platform utilizing the Microsoft D365 CRM and Customer Service module. They have implemented custom versions of their platform for various grant types to meet the requirements of different government entities. However, they faced difficulties in managing simultaneous releases for these various governments. For the past couple of years, Ticking Minds has collaborated with this client in the areas of functional regression and test automation. Ticking Minds provided its QA experts who are knowledgeable about CRM system validation and grant system operations. A comprehensive CRM test strategy was established to facilitate testing of the grant system across multiple releases. Reusable testing assets, including test scenarios, test cases, a traceability matrix, and automation scripts, were created based on the initial implementation. These testing assets were customized according to the specific requirements of each rollout, with test data loaded into the QA environments. The team developed abbreviated subsets for smoke and regression testing to meet the demands of the various implementations. A streamlined automation team was assembled to initially automate the tests, resulting in the creation of an automation regression suite that achieved a 70% cost savings while delivering 55-60% test coverage. The end-to-end workflow processes were tested with different data sets for various scenarios. The client gained increased confidence in their multiple go-lives during CRM upgrades by utilizing QA resources and leveraging reusable assets to fulfill their diverse client requirements.

Leading Digital Bank in UK

Unknown

The client, a prominent digital bank in the UK, launched a commercial lending product prior to COVID. This offering included various loan products with differing interest rates, terms, and equated monthly interest options. The calculations were intricate and required precise accuracy, as they differed depending on the loan type and selected options. Due to the complexity of banking applications and the vast data involved, extensive testing was essential. Ticking Minds partnered with the client to conduct (a) functional testing, (b) regression testing, and (c) performance testing. In the typical loan application process, the number of fields to complete is substantial. Given the possible values for each field, the resultant test scenarios for the forms could be numerous, making it impractical to execute all scenarios after each daily build. To address this, Ticking Minds implemented a linear expansion algorithm to optimize the number of required scenarios, reducing the effort by nearly 40%. Regression testing can be both challenging and time-consuming with daily builds; thus, we assessed the application and opted to automate API validation instead of UI testing, as the APIs underwent significant changes daily. A JMeter-based test automation framework was created, resulting in nearly 7,000 API scenarios being developed. These tests were integrated into the CI/CD pipeline via Jenkins, allowing for daily execution after each build. This approach quickly identified regression defects. The unmanned suite of 7,000 scenarios also delivered substantial cost savings for the client. Additionally, Ticking Minds conducted a performance assessment of the application, simulating production workloads across both the UI and nightly jobs. Several performance issues were discovered and resolved before the application was launched into production.

1 more project

Projects & Clients

Project Size & Rate

Minimum Project Size

$5,000+

Average Hourly Rate

< $25/hr

Pricing Snapshot

Min Project Size

$5,000+

Avg Hourly Rate

< $25/hr

Cost Rating

N/A

What Clients Have Said

"TICKING MINDS TECHNOLOGY SOLUTIONS delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

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IT Staff Augmentation

Other IT Consulting and SI

Locations

Headquarters

Emporio B2, 19/33 10th Avenue

Chennai, Tamil Nadu, India 600083

+914440053617

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