**BACKGROUND** Present your business and the role you fulfill. I am the CEO and founder of Vendisys AI | Performance Based Lead Gen, a lead generation agency that has also launched ten independent SaaS products. **OPPORTUNITY / CHALLENGE** What challenges were you addressing with ThrillX? Our company has been established for 20 years, primarily concentrating on delivering sales leads and opportunities to clients. However, with the introduction of our SaaS products, we aimed to improve website conversions and enhance the user experience (UX) of our various offerings. **SOLUTION** What role did they play? ThrillX specializes in conversion optimization and SEO for our websites, as well as UX enhancement for one of our SaaS products. In the initial stage, the team evaluated three of our brand websites: Scrubby.io, Inboxy.io, and GoldenLeads.io. They provided us with a comprehensive analysis of necessary changes, which led us to expand their engagement. The team has since improved our brand websites and LinkedIn company pages, offering design recommendations. In terms of SEO, ThrillX has conducted keyword research, devised a strategy, and created content for us. Their most recent project focuses on enhancing the UX design of Scrubby.io. **TEAM COMPOSITION** Who is on the team? My Chief Marketing Officer serves as the primary contact with ThrillX, so I am not fully aware of their team structure. **HOW WE CONNECTED WITH THRILLEX** How did you initiate work with ThrillX? They reached out to me via a cold email. ThrillX offered a complimentary audit of one of our websites over the phone, which led us to hire them for audits on three additional brand websites. **INVESTMENT** How much have you invested in their services? Our expenditure has ranged from $10,000 to $50,000. **ENGAGEMENT STATUS** What is the current status of this partnership? We began collaborating with them in April 2023, and we continue to work together. **RESULTS & FEEDBACK** What results can you share that highlight the success of this collaboration? ThrillX has delivered exceptional work. Since we began our partnership, traffic to our three brand websites has surged by approximately 300%. One of the keywords for Inboxy.io has reached the second page of Google search results within just two weeks of working with ThrillX. Additionally, Scrubby.io has seen a 40% increase in conversions, and the average time users spend on the site has risen from 50 seconds to around two and a half minutes. We have not yet completed all the changes recommended by ThrillX across all of our brands' websites. Overall, I am thoroughly impressed with ThrillX's talented team; they produce high-quality work and are incredibly committed. While I typically prefer to collaborate with various vendors for our brands, I find myself inclined to prioritize ThrillX for additional projects. We have already transitioned from two other SEO firms to ThrillX. **PROJECT MANAGEMENT PERFORMANCE** How did ThrillX handle project management? The budget is fixed, and ThrillX has adhered to it effectively. They have also met deadlines well, with only one minor, understandable delay of a couple of days. Our communication occurs via Zoom, email, and Slack. **WHAT IMPRESSED YOU MOST?** What stood out to you about them? We have been particularly impressed by ThrillX’s audits—they have provided valuable insights. Their recommendations are supported by comparisons to competing websites, along with clear reasoning that makes their suggestions easy to understand. Moreover, ThrillX has asked detailed questions, which I appreciate. Overall, I value the increase in our traffic, conversions, and the time users spend on our website. **AREAS FOR IMPROVEMENT** Are there any areas where they could enhance their service? No, from my perspective, their work is excellent. **ADVICE FOR POTENTIAL CUSTOMERS** Do you have any recommendations for prospective clients? Conduct research on your competition and keywords. Initially, I struggled to answer some of ThrillX’s questions and had to gather information from my internal team, so I suggest preparing in advance before your discussions with ThrillX.