KFC's Procurement Capabilities Assessment Tool
KFC aimed to pinpoint weaknesses in its global Supply Chain processes. Teque created and implemented a Procurement Capabilities Assessment tool that allowed managers to train their team members and enhance departmental performance. Yum! Brands, headquartered in Louisville, Kentucky, is among the largest fast-food restaurant companies worldwide, operating in over 135 countries and owning well-known brands such as KFC, Pizza Hut, and Taco Bell. KFC UK sought Teque’s assistance to develop a Web Application to address knowledge and skill gaps within their Supply Chain teams. The application was designed to facilitate a self-assessment workflow, enabling team members to evaluate themselves against annual benchmarks, which managers would later review and approve.
During several collaborative sessions, Teque identified KFC's primary and secondary goals. Through these discovery meetings, the project scope was clearly defined and refined, providing the client with confidence in the vision and a straightforward delivery plan.
The outcome was the successful development and launch of the web application, which was utilized by teams across the globe. Users could easily log in and submit their assessments, while managers and regional managers gained valuable insights into the team's strengths and weaknesses on a global level, allowing for strategic talent placement where it was most needed.