Tailed AI

Founded in 2024 and based in San Francisco, Tailed is dedicated to empowering eCommerce brands to enhance their returns process and customer satisfaction through sophisticated AI-driven solutions. Recognizing the rising threat of return fraud that costs retailers billions annually, Tailed developed the pioneering agentic risk-detection system specifically designed to scrutinize each return for fraudulent activity before refunds are processed. Their platform offers comprehensive features including retrospective audits to recover revenue from past fraudulent returns, real-time fraud prevention during the returns process, and advanced identity fingerprinting to deter repeat offenders. By combining automated refund offerings with robust fraud prevention, Tailed enables brands to protect their margins, deliver faster refunds to legitimate customers, and bolster overall security, positioning itself as a key