S
SymTrain
For SymTrain
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Overview
$5,000+
Min Project Size
10 - 49
Employees
2018
Year Founded
ABOUT SYMTRAIN
Automate role play & coaching
The SymTrain SaaS platform assists in training and evaluating sales, service, and support staff by automating role-playing and coaching activities.
Languages Spoken
English
HIGHLIGHTS
$5,000+
Min Project Size
10 - 49
Employees
2018
Year Founded
Services
Focus
Industries
Clients
Services Provided+5 Services
8% Go-to-Market Strategy
5% Business Model Design & Validation
5% Operational Process Consulting
5% Market Research & Competitive Intelligence
6% OKR & Performance Management Consulting
3% Fundraising & Investor Readiness Consulting
6% Customer Experience (CX) Strategy
4% Change Management Consulting
About the Team
OUR STORY
Dan McCann, founder of SymTrain, faced a major challenge running an outbound sales contact center: losing nearly 50% of new hires within six months despite multiple training and mentoring initiatives. Realizing traditional methods failed to help new hires apply learning in real-world scenarios, Dan created a role-play simulator to scale hands-on training effectively. This innovation, Sym-training, became the coaching standard, boosting new hire retention rates to over 90%. SymTrain now offers an automated SaaS platform enabling employees to build confidence and skills quickly through practical learning. Led by experts like Dan McCann (CEO), Scott Drake (CTO), and other seasoned professionals, SymTrain revolutionizes candidate assessment, onboarding, and reskilling with a customer-focused, data-driven approach.
Projects & Clients
Project Size & Rate
Minimum Project Size
$5,000+
Locations
Headquarters
6230 Shiloh Rd
Alpharetta, Georgia, United States 30005