**Custom Software Development Overview** **Background** Please introduce your company and your role. I am the Chief Operating Officer at O'Ryan Health. What is your company’s mission in one sentence? We aim to enhance pediatric healthcare. **Opportunity/Challenge** What specific goals or objectives did you engage SWING Technologies to achieve? - Design a new website - Develop the website - Create and program an Administrative Portal - Create and program a Parent Portal **Solution** How did you discover SWING Technologies? Through an online search and Fiverr, where this was my third engagement. Why did you choose SWING Technologies over other options? - Excellent ratings - Competitive pricing within our budget - Great value for the cost How many team members from SWING Technologies were involved in this project? 2-5 employees. Please detail the project scope, including key deliverables. We required the development of a website, a parent portal, and an admin portal to facilitate a clinical trial. SWING did an outstanding job collaborating with us from the ground up and working alongside our designer. **Results & Feedback** What measurable results indicate progress or success from the project? We successfully built three sites tailored to our requirements within four months. Our key metrics were functionality and dependability, both of which were met. How was their project management? Did they meet deadlines? How responsive were they to your needs? My team collaborated with SWING on platforms like Slack, Figma, and “sandbox” environments to meet design specifications. There was a strong commitment from everyone, with extensive testing and iterations occurring every day. What was your main mode of communication with SWING Technologies? Virtual meetings and messaging apps. What impressed you most about this company? Their quick responses and innovative solutions stood out. Everything functioned as intended based on the design criteria and SOPs we provided. Are there areas where SWING Technologies could improve or do things differently? No, I plan to engage them for all our future projects.