AMT Sybex (Capita)
AMT Sybex (Capita): Key Activities in Critical Utilities and Infrastructure Software Involvement: Evaluating value propositions, auditing solutions and technology needs, conducting discovery sessions, defining vision, executing product design sprints, engaging in user research, managing products, directing UI, designing UI, establishing a UI design system, and enabling research and design.
Project Overview: AMT Sybex initiated a transformation process to reassess its technologies and development methodologies as it shifted from outdated tools and practices. As part of this transformation, they aimed to enhance customer and user involvement in redefining their software products.
Our Role: We provided comprehensive design services throughout the project, which included discovery and vision development, exploratory and validation research, product design sprints, along with UI and UX/UI design, ultimately leading to design enablement. The client has given overwhelmingly positive feedback, noting significant improvements in their operational processes and the quality of solutions provided to customers. Notably, AMT Sybex was acquired by Jonas Computing for £40 million just a few months after launching their minimum viable product (MVP).