Automated flight permit system
**Project Overview**
International flights necessitate landing and overflight permits. Currently, the entire documentation process is performed manually, heightening the risk of human error. There is a significant need to enhance the permit application procedure.
**Key Challenge**
The primary objective was to develop a solution to address the manual creation of permits. Each year, 3,000 permits are issued, requiring 10,000 documents, with around 80 aircraft originating from a single carrier. Mistakes in applications can lead to serious consequences, such as delays and cancellations, resulting in substantial financial losses and complications. The challenge was to devise a reliable and effective solution that fulfills the stringent standards of the industry.
**Our Strategy**
Our Product Design team recommended a customized UX design approach. We started with a Discovery phase to fully understand the client's needs and requirements. This process allowed us to gather vital insights for identifying and organizing areas to optimize the flight permit acquisition process. Consequently, we developed an interactive prototype equipped with robust features to meet user objectives. Usability tests conducted with the target audience validated the application's intuitiveness and user-friendliness, boosting the client’s confidence that the initiative was on the right track.
**Final Results**
One participant remarked, "The application process is straightforward, easy, and intuitive," affirming the importance of our chosen approach in creating a valuable product. Our client's creative vision was effectively transformed by our Product Design team into a practical solution. As a result, we successfully delivered an interactive prototype that served as the basis for the Minimum Viable Product (MVP). Within just three months, this enabled the client to showcase the product to potential investors and customers!