WordPress maintenance, support, & security
Helen Sanderson Associates
StateWP acts as the official WordPress partner for Helen Sanderson Associates, a worldwide consultancy that focuses on person-centered strategies and self-management in health, social care, and organizational development. HSA collaborates with government bodies, nonprofits, and service providers across five countries, making website reliability and performance essential for their outreach. Our services include 24/7 uptime monitoring, proactive security enhancements, weekly updates for core and plugins, and daily backups with unlimited restoration options. A dedicated account manager offers daily support with a commitment to respond within one business day. After the onboarding process, we conducted a comprehensive speed and performance optimization. Google PageSpeed Insights scores rose from 68 to 97, and GTmetrix scores increased from 28% to 80%, all within the first week. Metrics for page load time, blocking time, and contentful paint saw significant improvements. HSA has complete access to their website’s performance through Proto, our real-time client dashboard, and receives monthly performance reports along with up to two hours of website edits each month. We also facilitate Google Analytics integration and provide ongoing technical support for the HSA team. The engagement operates on a monthly recurring basis, with fractional hour billing for any work outside the standard scope.