SOMD Operations, LLC

SOMD Operations creates and manages AI-driven automation systems designed for home service contractors, including HVAC, plumbing, electrical, roofing, and landscaping businesses in Southern Maryland and the DC/Maryland/Virginia area. This platform addresses the two primary causes of revenue loss for contractors: unanswered calls and delayed follow-ups. If a call is missed, the system swiftly sends a text to the caller, assesses their needs through AI conversations, and records the contact in a live CRM dashboard without any manual intervention. Key features include: - Instant text response for missed calls with AI-generated qualification - Jordan AI voice receptionist that handles live calls, schedules appointments, and recognizes returning callers by name - Automated follow-up sequences over four steps (via SMS and email, up to day 7) - Google Calendar integration for real-time appointment scheduling - Support ticketing with SLA monitoring and alerts for breaches - Integration with Jobber and Housecall Pro for field service management - Weekly performance reports and lead CRM dashboard Subscription options start at $797/month (Core), $1,297/month (Business), and $2,197/month (Operations), all on a month-to-month basis with no long-term commitments. New clients can be set up and operational within 7 to 30 days, depending on their chosen tier. SOMD Operations caters to St. Mary's, Charles, and Calvert Counties, and also offers remote services for contractors throughout the larger region. For inquiries, contact: brandon.newkirk@somdoperations.com | 240-256-6080. To schedule a consultation, visit: somdoperations.com/consultation.