
SOCIAN LTD
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Overview
10 - 49
Employees
2016
Year Founded
ABOUT SOCIAN LTD
Analyze Millions of Customer Feedback, Immediately
Track millions of public sentiments across various media platforms in real-time by visiting https://consumerbuzz.socian.ai/. Socian provides the B2B SaaS tool Consumerbuzz, which quickly monitors, analyzes, and summarizes public opinions from all media sources. We recognize the challenges of processing vast amounts of disorganized customer feedback to extract valuable insights for businesses. Unlike traditional social listening tools, we employ our proprietary language models to transform this data into actionable insights in real-time, saving over 120 hours of analysis time and delivering a comprehensive understanding of customer sentiment. With Consumerbuzz: # B2C enterprises can monitor customer feedback and public opinions about them on platforms like Facebook, YouTube, X, Instagram, blogs, Reddit, LinkedIn, etc., in real-time over any timeframe. # Reputation management teams can address risks and enhance customer satisfaction by tracking negative feedback and responding effectively. # Product R&D teams can evaluate public reactions to their latest products in real-time and assess their performance against competitors to identify strengths and weaknesses. # Marketers can gain insights into public trends and perceptions regarding a company and estimate satisfaction metrics such as CSAT, NPS, and DRS. # Business development teams can identify potential opportunities and analyze trends by summarizing online public opinions.
LANGUAGES SPOKEN
BengaliEnglish
HIGHLIGHTS
10 - 49
Employees
2016
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% AI Strategy & Roadmap Consulting
70% Content Marketing Strategy
30% Social Media Marketing
About the Team
OUR STORY
Socian is an innovative AI platform transforming mass media intelligence by leveraging natural language processing to extract valuable insights from social media and online content. Its flagship product, ConsumerBuzz, offers real-time sentiment analysis, topic monitoring, and competitor benchmarking, enabling businesses to anticipate trends and refine marketing strategies effectively. Founded with a vision of clarity amid complexity, Socian empowers organizations to enhance customer engagement and make data-driven decisions. Led by CEO Tanvir H. Sourov, the company specializes in Voice AI, Text AI, social media and web analysis, serving a range of clients including B2C corporations and government agencies. Socian is dedicated to driving strategic, impactful outcomes through cutting-edge technology and innovation.
Locations
Headquarters
Flat# 1C, House# 739-742, Road# 10 Avenue# 04, Mirpur DOHS