OUR STORY**BACKGROUND** Please tell us about your company and your role. I am a Dentist practicing in an Indian city and hold a significant position in my professional association.
**OPPORTUNITY / CHALLENGE** What prompted your company to hire Soboft Technology? I need a mobile application and a website for my practice. What are your objectives for this project? I aim to have a straightforward mobile application that allows my patients to book online appointments so I can manage my daily schedule more efficiently.
**SOLUTION** How did you choose this vendor? I found SOBOFT Technology and Tushal through a Google search; they are located nearby, so I visited their office in person. I was impressed with their professionalism, which led me to choose them for my needs.
Describe the project in detail. I requested Tushal to develop a user-friendly mobile app for both Android and iOS that enables users to book appointments online, view past appointments, make payments, and refer the app to others. Additionally, I will be providing dental news through notifications.
**TEAM COMPOSITION** Who was on the project team? Tushal was mainly responsible for managing the entire project, so I'm not very familiar with the rest of the team. However, we set up a WhatsApp group that included 3-4 other team members.
**RESULTS & FEEDBACK** Can you share any outcomes from the project that illustrate its success? Certainly. After launching the app, my patients can easily book appointments online, and they appreciate being able to check available slots without needing a phone operator.
How effective was the collaboration between your team and theirs? It was excellent. I had prepared a detailed document for the project, and Tushal and his team understood it clearly, allowing us to complete the project smoothly.
What impressed you most about this company? I am very impressed with their team. Each member grasps requirements quickly, making it easy to achieve my project goals.
Are there any areas where they could improve? Yes, a bit regarding the schedule.