SkyPlanner

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Overview

$5,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

2011

Year Founded

ABOUT SKYPLANNER

Your one-stop-shop to everything Salesforce

At SkyPlanner Partners, we are committed to immersing ourselves in your business to cultivate a genuine partnership with you and your team. Our diverse group consists of developers, architects, and business analysts with varying levels of experience. Our extensive expertise in software development enables us to assist you in identifying the optimal solutions to grow your business using cutting-edge technology, including cloud computing. As Salesforce Consulting Partners, we have our dedicated Salesforce support team that keeps us informed with the latest technologies, updates, and industry insights. Our mission is to empower your organization to make the most of Salesforce through tailored training and customization, maximizing the advantages of its innovative product suite. Whether you're a budding startup aiming to make an impact or an established company seeking to streamline operations, SkyPlanner Partners is here to help you harness the power of Salesforce—the leading CRM solution in the world.

Languages Spoken

English

HIGHLIGHTS

$5,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

10 - 49

Employees

2011

Year Founded

Services

Focus

Industries

Clients

Services Provided

40% CRM Consulting and SI

25% Cloud Consulting & SI

5% ECM Consulting and SI

5% ERP Consulting and SI

5% Unified Communications Consulting & SI

10% IT Staff Augmentation

10% Other IT Consulting and SI

About the Team

OUR STORY

Founded in 2011 by three friends, SkyPlanner began with a mission to assist entrepreneurs in optimizing their business operations through Salesforce. Over a decade, the company has evolved into a leading Salesforce Consulting and AppExchange Partner, recognized with a 5-star rating. Their diverse and multilingual team, including system architects, business analysts, and South Florida’s largest group of certified Salesforce developers, collaboratively empowers businesses across the Americas. SkyPlanner is dedicated to helping companies maximize their Salesforce potential, guided by a vision to be a trusted and admired partner known for excellence. With a highly skilled team and deep engagement in the Salesforce ecosystem, SkyPlanner consistently drives client success and operational efficiency.

Portfolio

Powering Global Growth

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LifeConEx aimed to expand their business internationally, but first, they needed to streamline their operational processes and assist customers in utilizing their services more effectively. Our task was to create a new system that would facilitate their global scaling, standardize their diverse procedures, and enhance customer service. As a result of our efforts, LifeConEx was able to develop intelligent standard operating procedures (SOPs) based on historical data to reduce global risks; consolidate performance metrics for future shipments; and offer tailored customer protection for their specific requirements and situations.

Boosting Sales & User Adoption

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Sony Professional Solutions Latin America (PSLA) faced challenges with their sales processes, as approvals were frequently delayed and complicated. Managing dealer contracts, product pricing, and catalogs proved to be difficult. They encountered significant issues with SAP integrations, and the team also lacked effective tools for communication with their external consulting team, resulting in a breakdown in communication and overall frustration. Now, Sony can concentrate on what is most important—enhancing sales. With the implementation of our new system, emergency situations decreased by 98% and response times improved by 99%, allowing Sony PSLA to handle sales more efficiently. Automating their processes has equipped the Sales, Marketing, and Operations teams with the necessary tools and information to perform their tasks. Additionally, our personalized training program has promoted widespread adoption of Salesforce among end users across the organization, enabling Sony to swiftly adjust to their constantly evolving environment.

Empowering Employees To Care

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Similar to many of the clients we encounter, ChenMed had acquired a standard Salesforce solution that failed to address their specific requirements. Frustrated by the platform's shortcomings, employees abandoned Salesforce in favor of their previous systems, leading to confusion and a lack of operational insight. Unsure of how to proceed with their investment, ChenMed engaged us to help them realign their efforts. After a thorough assessment, we suggested customizing their existing Salesforce solution to cater to the diverse needs of their organization. This included enhancing visibility for executives regarding daily operations, simplifying reporting processes, and keeping current and potential patients informed about relevant news and events. The results were remarkable and far surpassed ChenMed’s expectations. Employees regained access to effective tools for data entry and tracking within Salesforce, executives enjoyed a clear overview of daily operations, and patients were able to stay informed about the latest news and events at ChenMed. Additionally, all essential data was securely stored and centrally accessible within Salesforce, making it easy to view, interpret, and report on.

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