Although Shortlist's work is highly esteemed, some clients have pointed out that their services can be pricey, which may be a concern for those with tighter budgets. Numerous reviews emphasize Shortlist's team's expertise and professionalism, with clients valuing their ability to communicate complex ideas clearly and their extensive knowledge of SEO and digital marketing. The company is also recognized for its efficient, organized, and timely project management. Clients appreciate the use of tools such as Trello and Slack to facilitate smooth communication and task management. Many clients have enjoyed long-term partnerships with Shortlist, demonstrating a strong level of trust and satisfaction in their services over time. Shortlist offers a diverse array of services, including link-building, SEO, website development, and marketing staffing support, making them a flexible partner for various digital marketing requirements. Their team is regularly praised for their prompt and effective communication, with clients noting they are consistently available to address inquiries and provide assistance. **BACKGROUND** Please describe your company and your position there. I serve as the Founder & President of a digital marketing agency. **OPPORTUNITY / CHALLENGE** What services did your company enlist Shortlist for, and what were your objectives? We have been in business for twelve years, and finding truly reliable link-building had been a struggle. Our partnership with Shortlist began with smaller link-building projects and evolved into them being our primary link-building solution, even extending to their marketing staffing services to enhance our agency's workforce. **SOLUTION** How did you choose this vendor, and what factors influenced your decision? We initially conducted some small test projects to evaluate their operations. Their meticulous approach to SEO link-building metrics for each link acquired was highly impressive, even to our most discerning SEO clients. **Describe the work scope in detail, including project steps, key deliverables, and campaigns.** Our collaboration began with small link-building tasks for our clients but has developed into them managing all link-building for every SEO project we handle. This varies from a few dozen to over 100 high-quality links per month. Additionally, we now have two exceptional team members hired through Shortlist, one of whom has become like family, while the other shows remarkable talent and intellect. **How many team members from the vendor worked with you, and what were their roles?** We collaborated with around four to five individuals, including SEO specialists, versatile marketers, the owner, and developers. **RESULTS & FEEDBACK** Could you share any tangible results from the project or general feedback about the outcomes? Since partnering with Shortlist, we've been able to deliver outstanding results for our clients, achieving growth in rankings, organic traffic, and ultimately, revenue. For the first eight years of operating the company, we struggled to maintain consistency in link-building, but working with Shortlist has been transformative, allowing us not only to aid our clients but also to enhance our own results, often surpassing larger agencies with significantly bigger budgets. **Describe their project management style, including communication tools and punctuality.** They are experts in utilizing Trello and agile workflows. The company owner is possibly the most brilliant systems thinker I've encountered, and the team members we worked with excelled in project management, communication, and punctuality. I never have to worry about what their team is working on, which is a significant relief. **What impressed you most about this company?** Everything about the team is remarkable. From the top leadership to the engaging and intelligent staff, I highly recommend Shortlist without reservation. **Are there any areas for improvement or aspects they could have handled differently?** I can't think of anything they could have improved upon, and we've been working together for four years. --- **BACKGROUND** Please describe your company and your position there. LTVplus specializes in providing exceptional customer service outsourcing for e-commerce brands, enhancing Customer Lifetime Value by boosting sales and reducing churn. I am one of the co-founders and serve as CEO. **OPPORTUNITY / CHALLENGE** For what services did your company hire Shortlist? We focused on link-building and SEO efforts. What were your project goals? Our aim was to improve our rankings on search engine results pages and increase the influx of qualified leads to our website. **SOLUTION** How did you select Shortlist? Shortlist was recommended to us by a mutual contact. We were impressed by their offered services and results from previous clients, making our decision straightforward. **Describe the scope of their work in detail.** They assisted us with link-building to ensure that the content we created achieved the necessary traffic and improved our rankings on search engines. They also helped assess and optimize our websites for both LTVplus and TaskDrive to enhance our organic search performance. **What was the team structure?** We collaborated with a digital marketer and a project manager. **RESULTS & FEEDBACK** Can you provide any project outcomes that demonstrate success? Our rankings improved, and we secured the top position for a keyword related to one of our core services, leading to an increased flow of leads. **How effective was the workflow between your team and Shortlist?** Working with Shortlist was seamless due to their quick response times. We had easy access to their team members when needed, and meetings were kept minimal to ensure efficient work without excessive back-and-forth communication. **What did you find impressive about this company?** The client experience was outstanding. They were easy to work with, and we never felt lost during the process. **Are there any areas for improvement?** None that come to mind currently. --- **BACKGROUND** Please describe your company and your position there. The Art of Charm specializes in social skills and relationship-building training, aimed at helping ambitious introverts succeed in various areas of life. I am one of the co-founders and serve as CEO. **OPPORTUNITY / CHALLENGE** What services did your company hire Shortlist for, and what were your objectives? We required assistance with website optimization, SEO, and marketing funnel development. Our goal was to boost traffic, improve conversions, and create new offers for our clients while addressing poor website speed and optimization issues. **SOLUTION** How did you select Shortlist, and what influenced your decision? Shortlist's reputation as a leader in SEO and digital marketing, along with their focus on conversion optimization, made them our choice for driving revenue growth. **Describe the scope of work in detail.** We began with a discovery phase, conducting a thorough analysis of existing analytics and funnels. Collaboratively, we defined the project's scope to align with our needs and desired outcomes. Every member of their team went above and beyond to support our efforts, leading to the development of a new funnel designed to increase sales call scheduling and generate leads. **How many people from the vendor's team worked with you, and what were their roles?** We collaborated with their developers, writers, and marketing professionals to complete the project. **RESULTS & FEEDBACK** Can you share any measurable outcomes or general feedback about the deliverables? They exceeded our expectations with the funnel and SEO work, successfully getting us back on track following challenges with a previous agency. Their commitment to going beyond the scope contributed significantly to optimizing our site and enhancing conversions across all funnels. **Describe their project management style, including communication tools and timelines.** They integrated seamlessly into our team via Slack for timely and collaborative communication. Documentation in Google Docs facilitated seamless cooperation across multiple time zones. **What impressed you most about this company?** Their speed, communication, and exceptional value delivery were astonishing. We are extremely grateful for their support during the initial pandemic phase. **Are there any areas for improvement?** None at all. We are thoroughly satisfied with their work and actively recommend them to peers seeking marketing and SEO services. --- **BACKGROUND** Introduce your business and your role. I’m the founder and managing director of Sisters of the Valley, where we manufacture and ship hemp and CBD products. **OPPORTUNITY / CHALLENGE** What challenge were you seeking to address with Shortlist? We hired them to redesign our e-commerce website and provide SEO services. **SOLUTION** What was the extent of their involvement? They completely redesigned our e-commerce store to enhance SEO optimization, focusing on generating increased organic traffic. **What is the team composition?** I primarily work with three people, but the overall team consists of five members, including Emi (Link Building & Project Manager), a PR specialist, and another project manager. **How did you come to work with Shortlist?** They approached me to offer a website assessment. After purchasing the initial assessment, I sought second opinions from other companies. Their feedback aligned with what others suggested, leading me to proceed with them. **How much have you invested with them?** Our total investment amounted to around $25,000. **What is the current status of this engagement?** We started our collaboration in March 2020, completing the rebuild by June, after which I engaged them for ongoing maintenance and continued SEO efforts. **RESULTS & FEEDBACK** What evidence can you share demonstrating the impact of the engagement? The quality of their service has been exceptional, significantly enhancing our organization’s overall performance. **How did Shortlist perform in terms of project management?** We hold weekly virtual meetings, with additional meetings scheduled as necessary. Their communication is excellent, and they consistently meet deadlines while utilizing Trello for project tracking and Slack for communication. **What impressed you most about them?** The team is young, energetic, and has a solid understanding of the online sales environment. They ensure that every dollar spent provides value. **Are there areas they could improve?** I only need to proofread their copy, as English isn’t their first language, leading to occasional minor errors. However, this is not a significant issue, and I don't hold it against them. **Do you have any advice for potential customers?** Take the leap. The market is becoming increasingly competitive. They know how to enhance your online presence and increase your visibility. --- **BACKGROUND** Please describe your company and your position. I serve as the Senior Demand Generation Manager at Proposify. **Describe what your company does in one sentence.** Proposify helps sales teams streamline their proposal processes, providing control and visibility during the critical closing phase of the sales cycle. **OPPORTUNITY / CHALLENGE** What specific goals did you hire Shortlist to achieve? To generate backlinks as part of our SEO strategy. **SOLUTION** How did you learn about Shortlist? Through recommendations. **Why did you choose Shortlist over other options?** They were referred to me. **What was your primary form of communication with Shortlist?** We primarily communicated through virtual meetings, email, or messaging apps. **Describe the scope of work in detail.** Shortlist assisted our team in generating a specified number of high-quality backlinks to our website every month. **RESULTS & FEEDBACK** What measurable outcomes resulted from the project? We observed both the quantity and quality of backlinks generated. **How was their project management?** The Shortlist team was well-organized, responsive, and communicated efficiently. They provided dashboards and spreadsheets to track results and were always available to answer our SEO-related questions. **What impressed you most about this company?** I appreciated how responsive and knowledgeable the Shortlist team was regarding their expertise. **Are there areas for improvement or things they could have done differently?** Our experience with Shortlist was positive overall, but we found their service slightly expensive for our budget. --- **BACKGROUND** Please introduce your company and your position. I am the owner of a video production company. **OPPORTUNITY / CHALLENGE** What projects or services did you hire Shortlist for? We sought assistance with website adjustments and modifications. **SOLUTION** How did you select Shortlist and what factors influenced your decision? I was referred to Shortlist by a friend. Their prompt responses, impressive backgrounds, and reasonable costs were decisive factors. **Describe the scope of work in detail, including project steps and key deliverables.** We needed to address error codes and make adjustments on several websites. The technologies used included WordPress, PHP, GoDaddy, and AdSense. **How many people on the vendor's team collaborated with you, and what were their roles?** Two individuals worked on my project—a developer and a project manager. **RESULTS & FEEDBACK** Can you share any measurable outcomes or general feedback about their deliverables? They resolved all errors and completed the tasks in a timely manner, exceeding my expectations. **Describe their project management style, including communication tools and timelines.** Email served as our main communication channel, and their rapid and thorough responses were impressive. **What did you find most remarkable about this company?** They possess deep knowledge and can succinctly explain advanced topics to someone less familiar with them. They also identified other errors that were outside the initial project scope and corrected them along the way. **Are there areas for improvement or different approaches they could have taken?** None at all.