SecurityMetrics

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Overview

250 - 999

Employees

2000

Year Founded

ABOUT SECURITYMETRICS

Peace of Mind Through Cybersecurity and Compliance

SecurityMetrics ensures peace of mind for organizations that manage sensitive information. Serving everyone from local businesses to some of the largest global brands, SecurityMetrics enables companies to achieve data security through services such as penetration testing, vulnerability scanning, gap analysis, security consulting, managed services, and compliance requirements (PCI, CMMC, HIPAA, GDPR, HITRUST). Recognized as a PCI certified Approved Scanning Vendor (ASV), Qualified Security Assessor (QSA), Certified Forensic Investigator (PFI), and Managed Security provider, they boast over 25 years of experience in data security and have assessed more than 1 million systems for data security and compliance. SecurityMetrics is a privately owned company based in Orem, Utah, where they operate a Security Operations Center (SOC) and provide round-the-clock multilingual technical support.

Languages Spoken

English

HIGHLIGHTS

250 - 999

Employees

2000

Year Founded

Services

Focus

Industries

Clients

Services Provided

50% Cybersecurity Assessments & Hardening

50% Operational Process Consulting

About the Team

OUR STORY

Our Journey With over two decades of expertise in data security and compliance, Brad Caldwell (CEO) established SecurityMetrics in 2000 following a security breach in his initial venture. A fundamental goal of his was to offer compliance and cybersecurity tools that are available to companies of all sizes. Even as we have expanded from a small business to a worldwide leader in data security and compliance solutions, we have remained committed to this vision.

Portfolio

Compliance Solutions for Auntie Anne's Franchises

Auntie Anne's

Background: An Auntie Anne’s franchise owner managing several busy locations in Maryland needed a dependable partner to address intricate data security and PCI compliance challenges. Without a technical background, he sought a solution that provided professional protection without adding operational stress. The Challenge: The client experienced significant anxiety over technical jargon and the necessary implementation of firewall hardware. Past interactions with other vendors involved long wait times and lack of responsiveness, making PCI compliance seem daunting and difficult to achieve. The Solution: SecurityMetrics offered a Managed Firewall service tailored for simplicity and quick access. Our approach included: Direct Support: Reducing hold times with our award-winning support team. Implementation Guidance: Assisting the client through the steps of implementation. Proactive Management: Taking full responsibility for firewall operations, allowing the client to concentrate on business growth. The Results: By collaborating with SecurityMetrics, the franchise owner achieved a 100% resolution rate for all technical issues. SecurityMetrics simplified a complicated compliance task into an efficient process for these Auntie Anne's locations.

How M&T Bank Boosted PCI Compliance

M&T Bank

Background: M&T Bank Corporation is a prominent financial holding company with 780 branches along the East Coast. Although the bank implemented a PCI compliance program in 2004, it faced challenges for years due to stagnant merchant involvement and low engagement across its network. The Challenge: For many years, M&T Bank's merchant compliance rate remained around 2%. The main issue was an "education gap"; merchants incorrectly assumed that merely using their bank-issued terminal made them PCI compliant. M&T Bank needed a solution to simplify the intricate compliance process and effectively communicate with thousands of business owners. The Solution: M&T Bank collaborated with SecurityMetrics to revamp its merchant outreach efforts. The strategy emphasized: Human-Centric Support: Delivering an outstanding customer service experience that eliminated technical barriers and assisted merchants in completing compliance. Simplified Enrollment: Streamlining the enrollment process for merchants through consistent education and communication. Continuous Education: Offering free resources such as policy and procedure templates, weekly blogs, and newsletters. The Results: Since the partnership's inception, M&T Bank experienced a dramatic increase in merchant enrollment, with compliance rates rising from 2% to over 44%. The bank has now established a successful compliance program with an accessible and scalable system that merchants truly comprehend and use.

Groupize Found the PCI Partner They Trust

Groupize

**Background:** Groupize offers cutting-edge, cloud-based solutions for managing multi-room bookings and complicated group travel arrangements. In 2018, CEO Charles de Gaspe Beaubien understood that obtaining a formal PCI Attestation of Compliance (AoC) was essential for securing contracts with major enterprises that required high security standards. **The Challenge:** As an emerging tech company, Groupize encountered considerable challenges in navigating their first formal audit. They didn't have a clear plan for implementation and faced the risk of losing key business opportunities if they were unable to provide a validated Attestation of Compliance to potential clients. **The Solution:** SecurityMetrics assigned a Qualified Security Assessor (QSA) to conduct a thorough PCI audit. Their approach included: Gap Analysis Tools: Offering structured templates to pinpoint and address security vulnerabilities early on. Expert Integration: Bringing in a QSA who could effectively communicate complex requirements to both company executives and technical teams. Clear Communication: Maintaining transparent expectations and creating a professional, educational experience tailored to the company's cloud infrastructure. **The Results:** By successfully achieving PCI Attestation of Compliance, Groupize eliminated a significant obstacle to sales and strengthened its relationships with existing clients. Their audit process transformed from a daunting obligation into a valuable organizational learning experience, fostering long-term trust with a leading security partner.

Pricing Snapshot

Min Project Size

N/A

Avg Hourly Rate

N/A

Cost Rating

N/A

What Clients Have Said

"SecurityMetrics delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

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Cybersecurity Assessments & Hardening

Operational Process Consulting

Industry Recognitions

2025 Cybersecurity Breakthrough Award

View source

Locations

Headquarters

1275 West 1600 North Street

Orem, Utah, United States 84057

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