ScreenMeet
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Overview
10 - 49
Employees
2016
Year Founded
ABOUT SCREENMEET
Improve agent performance with just one click.
Maximize your IT budget with ScreenMeet. Enhance employee efficiency as well as satisfaction for both end-users and customers in your IT Help Desk and Contact Center. ScreenMeet's cloud-based remote support, screen sharing, cobrowsing, and video solutions are relied upon by some of the largest companies globally for their sales, service, and support needs. Established in 2016 by experts in cloud technology, online meetings, and customer support, ScreenMeet focuses on creating solutions that improve real-time online interactions, serving hundreds of customers worldwide with exceptional experiences for both clients and employees.
LANGUAGES SPOKEN
English
HIGHLIGHTS
10 - 49
Employees
2016
Year Founded
Services
Focus
Industries
Clients
Services Provided
100% Mobile App Development (iOS & Android)
90% Cloud Consulting & SI
10% CRM Consulting and SI
100% IT Compliance & Governance
About the Team
OUR STORY
In 2015, co-founders Ben Lilienthal and Eugene Abovsky identified a common challenge enterprises faced: delivering smooth remote support often involved cumbersome multi-step processes and disparate tools like TeamViewer or Bomgar, leading to inefficiencies and frustrated agents. Recognizing this fragmented experience, they envisioned a solution that integrated remote support directly into the platforms businesses already rely on, such as ServiceNow and Salesforce. This innovative approach birthed ScreenMeet, a platform-native remote support system designed to eliminate context switching and enhance security. By 2018, ScreenMeet secured its first Fortune 30 client, supporting 10,000 agents worldwide. The solution resonated strongly with ServiceNow, which adopted ScreenMeet as its preferred remote support tool, and both ServiceNow and Salesforce later became investors, validating the company's vision and approach.
