Ripple IT

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Overview

$10,000+

Min Project Size

10 - 49

Employees

1997

Year Founded

ABOUT RIPPLE IT

A Strategic IT Provider for Modern Companies

It's clear that companies perform better when they focus on their people. That's why Ripple offers expert-managed IT services, IT support for small businesses, and IT consulting that prioritizes human needs. From improved network security to efficient operations and 24/7 tech support, we deliver MSP solutions from an IT provider that truly understands your needs. Reach out to the top Managed Service Provider (MSP) in Atlanta and NYC or arrange a complimentary consultation with our team to determine if Ripple is the ideal MSP for your business. **Services Provided FAQs** *How can Ripple's IT Strategy Consulting benefit my business?* As a strategic IT partner, our consulting is tailored to align with your business goals. We collaborate closely with you to create a dynamic strategic roadmap that fosters growth instead of hindrance. *Can Ripple assist with onboarding and offboarding?* Absolutely, Ripple provides dedicated user onboarding and offboarding services. Our proactive IT support for small businesses ensures a smooth transition for new employees and a secure process for outgoing staff. *What distinguishes Ripple from other managed service providers?* Ripple's dedication to customized solutions and a people-first philosophy is what sets us apart. We are not merely an IT service provider; we function as your strategic technology partner, ensuring your IT operates flawlessly so you can perform at your best, no matter the size of your company.

Languages Spoken

English

HIGHLIGHTS

$10,000+

Min Project Size

10 - 49

Employees

1997

Year Founded

Services

Focus

Industries

Clients

Services Provided

23% Cloud Consulting & SI

10% Other IT Consulting and SI

15% Go-to-Market Strategy

18% Operational Process Consulting

20% Managed IT Services

7% Cybersecurity Assessments & Hardening

7% Cloud Infrastructure Setup (AWS / GCP / Azure)

About the Team

OUR STORY

Ripple is a Managed Service Provider founded in 1997 by Mike Landman, committed to empowering people to do their best work through exceptional IT support. Rooted in a philosophy that technology serves people, Ripple emphasizes a people-first approach, ensuring their team delivers strategic, secure, and personalized service. With a dedicated, expert staff across multiple locations—including Atlanta and New York—the company fosters a culture valuing respect, trust, and work-life balance. Ripple's comprehensive hiring process selects motivated, self-directed professionals who prioritize client success. Beyond IT expertise, Ripple champions genuine human connections, making them a trusted partner to CEOs, CTOs, and employees alike, dedicated to enhancing productivity and satisfaction through technology.

Portfolio

Network Modernization

The Fox Theatre

Ripple IT has acted as the IT provider for Fox Theatre, managing a range of IT tasks such as security, infrastructure, a significant rewiring project, and hardware upgrades, highlighting their expertise in serving small businesses. Their involvement has enabled the theater to concentrate on its organizational objectives rather than IT concerns by providing an on-site IT specialist for daily functions, serving as a dependable source of IT support for small enterprises. They have resolved specific challenges, including a complicated situation with phone vendors that resulted in cost savings for the theater, and have facilitated upgrades to displays and monitors throughout the venue. The significant rewiring project completed a year ago was one of Ripple IT's major undertakings, demonstrating their ability to handle complex IT projects and reinforcing their reputation as an effective managed service provider in Atlanta. Ripple IT's proactive approach has proven advantageous, as they offered recommendations that benefited the business in areas the theater had not previously considered. This long-term partnership, which began in June 2019, has been particularly successful during the shift to remote work due to the pandemic, demonstrating the critical need for a strong IT infrastructure and the value of a skilled IT provider. Through consistent communication and timely delivery, Ripple IT has shown a dependable and efficient project management strategy, aligning with the theater's needs and ensuring uninterrupted IT operations.

Rebuilt Modern Network and Ongoing Service

Matchstic

For over ten years, Ripple IT has served as the IT provider for Matchstic, a brand identity agency, exemplifying effective IT solutions for small businesses. Their services include managing all hardware and software requirements, such as computer, server, telephone, internet, and office wiring support, highlighting the importance of IT assistance for smaller enterprises. They also respond promptly to any IT challenges that arise. A key aspect of their collaboration involved overseeing the IT components of Matchstic's office relocation, which entailed packing and setting up all technology equipment in the new location to ensure a seamless move without interruptions. Adopting a proactive strategy, Ripple IT also aids in planning for Matchstic's future technological requirements as the company expands. This enduring partnership enables Matchstic to sustain a dependable IT infrastructure while concentrating on its primary branding services. Quarterly review meetings with Ripple IT facilitate the identification of needs and timely solutions, demonstrating a proactive and problem-solving approach. The collaboration is distinguished not only by the technical support offered but also by the genuine interactions, making Ripple IT a trusted and esteemed IT provider for Matchstic, highlighting the crucial role of IT in promoting growth and stability for small businesses.

Network Modernization and Ongoing Service

TechOperators

Ripple IT upgraded TechOperators' network and continued to serve as their managed service provider (MSP). TechOperators, a venture capital firm, was looking for a solution to their chaotic email archiving system. They engaged Ripple to assist in transitioning to a more organized, user-tailored email archiving system. The migration to Microsoft Office 365, orchestrated by Ripple, addressed the previous issues of disorganized email archives and indirect email forwarding that were hindering productivity. The new configuration not only optimized email management and increased productivity but also established a structured archiving system that made it easy to retrieve previous emails. This project has positioned TechOperators to view Ripple as their primary IT provider for future small business projects, reflecting the client’s satisfaction and confidence in Ripple IT's services. Furthermore, the dependable IT support offered by Ripple IT in this case highlighted their reputation as a skilled managed service provider in Atlanta.

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