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Rexpondo

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Overview

10 - 49

Employees

2018

Year Founded

ABOUT REXPONDO

Help Desk software Ticketing & ITSM.

Rexpondo is a contemporary Help Desk Ticketing and ITSM solution developed in line with ITIL best practices, aimed at enhancing organizational efficiency and effectiveness. Beyond a typical Help Desk, Rexpondo serves as a comprehensive service desk solution that can be accessed via the Cloud or installed on-premises. It was created to address the requirements of IT, Customer Service, and Operations teams. The software is entirely customizable, modular, and scalable.

Languages Spoken
EnglishItalian
HIGHLIGHTS

10 - 49

Employees

2018

Year Founded

Services
Focus
Industries
Clients
Services Provided+4 Services
4% IT Staff Augmentation
8% Other IT Consulting and SI
3% ECM Consulting and SI
3% CRM Consulting and SI
3% ERP Consulting and SI
12% Cloud Consulting & SI
33% IT Compliance & Governance
5% Business Model Design & Validation

About the Team

OUR STORY
Rexpondo, originating from a dedicated suite of services for the OTRS Community Edition, has transformed into a robust ticketing and ITSM software platform. As part of E-Time, a specialized software house and system integrator, it benefits from extensive expertise in IT consulting and software development. E-Time has established a strong presence across sectors such as finance, education, industry, and public administration. Their offerings encompass IT service desk solutions—including training and consulting—to enhance internal and customer communications. They excel in system integration, identity management using open source tools, IT consulting across various domains, IT governance ensuring compliance and risk management, e-learning platforms tailored to corporate training needs, AI-driven solutions for process optimization, and comprehensive software and mobile development. This broad spectrum

Locations

Headquarters

viale del lavoro, 45, San Martino Buon Albergo

San Martino Buon Albergo, Italy 37036
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