ReplyReview

ReplyReview is an AI-driven review management tool designed for small and medium enterprises. It integrates with platforms like Google, Trustpilot, Tripadvisor, Facebook, Airbnb, and Booking.com, automatically collecting new reviews and creating personalized AI-generated responses within seconds. Business owners can approve these replies with just one click. For Google, responses are posted directly via API, while for others, a single click copies the reply and opens the platform in a new tab, enabling submission in under 30 seconds. ReplyReview caters to businesses that understand the importance of their reputation but lack the time to craft individual responses for each review. It is utilized by restaurants, salons, clinics, tradespeople, hotels, and real estate agents to ensure a 100% response rate without the need for manual effort. Key features include AI reply generation that matches tone based on star ratings, a bulk reply queue, branded email and SMS campaigns for review requests, a QR code generator, a smart review funnel that directs satisfied customers to public platforms while guiding unhappy ones to private feedback, re-engagement email campaigns, an embeddable AI chat widget, Shopify integration, agency white-label mode, and multi-location management. Plans start at £19.99 per month, with a 7-day free trial and no annual commitment needed.