Relevantz Technology Services

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Overview

1000 - 9999

Employees

1997

Year Founded

ABOUT RELEVANTZ TECHNOLOGY SERVICES

Engineering and Trust

We specialize in custom software engineering. Originally a software product company, we adopted an innovative engineering culture. Our experience in developing software for six of the world’s 100 largest software companies has equipped us with the expertise to create scalable, robust, secure, cloud-native solutions that function across various environments. We provide software solutions to leading enterprises and independent software vendors in sectors such as finance, healthcare, insurance, media, telecommunications, retail, and technology. Our goal is to align with our customers' business needs and our associates' goals. We focus on maintaining our relevance by adapting to the ever-evolving business and technology landscape. We are deeply committed to our associates' aspirations, satisfaction, and happiness. With a strong legacy in product engineering that defines who we are, we have spent over 25 years developing technology solutions that meet our customers’ needs and earn their trust. We are Relevantz.

LANGUAGES SPOKEN

English

HIGHLIGHTS

1000 - 9999

Employees

1997

Year Founded

Services

Focus

Industries

Clients

Services Provided+6 Services

35% API Development & Integration

25% Legacy System Modernization

40% Custom Web Application Development

10% Conversational AI & Voice Assistant Development

15% AI Strategy & Roadmap Consulting

20% Machine Learning Model Development

10% Robotic Process Automation (RPA)

10% Generative AI

About the Team

OUR STORY

Founded over 28 years ago as a software product company, Relevantz has deep-rooted expertise in product engineering, shaping its identity and driving its commitment to delivering exceptional, practical software solutions. Collaborating with industry leaders across sectors like finance, healthcare, and media, Relevantz has evolved into a trusted partner recognized for innovation and reliability. Guided by core values symbolized by the elements—Predictability, Ownership, Receptiveness, Integrity, and Engineering Mindset—the company fosters accountability, empathy, and creativity. With a global presence in four offices and a leadership team focused on strategic growth and customer success, Relevantz offers end-to-end services, including CX Design and Managed Services, dedicated to tailoring technology solutions that meet unique business needs and drive sustainable value.

Portfolio

Customer Care Platform Consolidation

Microservices Architecture Solution

Context: In its effort to expand market share and better serve its customers, the client acquired a company operating in a similar sector, which led to the acquisition of competing product lines. Following this acquisition, the client faced significant pressure to demonstrate its success by: - Tapping into and consolidating the best solutions and technological capabilities across the acquired competing product lines - Streamlining operations to lower maintenance and support costs for these product lines - Developing and designing new business capabilities that would position the client as an innovative leader in the market Consequences: If the client failed to quickly devise a strategic roadmap, execute tactical and strategic initiatives within the necessary timeframe, and overcome the challenges of integration, it risked: - Financial repercussions, as the market expected a unified direction and messaging regarding the product lines - Enhanced competition from fintech companies, which benefit from being digitally native and innovation-focused - Customer dissatisfaction due to the absence of expected features and functionalities from a market leader.

Digital Media Supply Chain

Media Metadata API Platform Solution

**Situation** In order to achieve its media supply chain management objectives, the client convened all stakeholders—including content producers, partners, and vendors—and developed a cohesive Media Metadata API platform specification. Following a project plan with a designated launch date, the client aimed to implement the API platform while the stakeholders prepared their internal systems for integration with this new platform. **Impact** As the launch date drew nearer, the client began to understand that the strategy and approach for implementing the API platform would not allow them to meet the deadline. Failing to launch the Media Metadata APIs for internal and external stakeholders would lead to significant consequences, including: - A substantial delay in the client’s media supply chain roadmap - A halt on downstream projects initiated by stakeholders to connect with the new API platform **Resolution** To address the situation, the client sought alternative solutions, such as engaging an external provider for assistance. They enlisted our platform engineering expertise to assess the previous unsuccessful attempt, develop a strategic plan to meet the deadlines, and deliver the API platform. We proposed an incremental approach alongside technology recommendations and utilized cloud computing resources to deliver the API platform solution, resulting in: - Timely delivery of the essential Media Metadata API platform to all stakeholders - Establishing a single entity responsible for the complete end-to-end lifecycle of master data as a centralized metadata repository - Remaining within the client’s original budget, despite prior expenditures on the development attempts, by applying the appropriate technologies and leveraging our proficiency in API platform development.

Card Payment Processing Platform

Legacy to Distributed Architecture Solution

**Situation:** The payment processing workflow involved numerous interfaces and subsystems, all of which were managed by mainframe infrastructure. This setup complicated the primary workflow and led to several issues: - The client faced elevated operational costs due to an overburdened workflow that required significant MIPS for orchestration tasks. - The complexity of the system and a limited talent pool for assembler programming resulted in delays in creating and implementing new features for customers. - Any proposed solution needed to maintain the SLA agreements for payment processing regarding throughput, availability, and performance. **Impact:** The complicated nature of the overloaded workflow prevented the client from meeting customer demands for timely feature releases, resulting in dissatisfaction. - As a result, the client missed out on potential revenue by not providing the features and functionalities that customers were willing to pay for. - Additionally, the client struggled to innovate and compete effectively in the market, falling behind rivals, particularly the innovative and cost-efficient solutions offered by Fintech companies.

7 more projects

Pricing Snapshot

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Avg Hourly Rate

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Cost Rating

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What Clients Have Said

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"Relevantz Technology Services delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

MOST COMMON PROJECT SIZE

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Select a service

API Development & Integration

Legacy System Modernization

Custom Web Application Development

Conversational AI & Voice Assistant Development

AI Strategy & Roadmap Consulting

Machine Learning Model Development

Robotic Process Automation (RPA)

Generative AI

Custom AI Chatbot Development

Workflow Automation (Zapier / Make / n8n)

Cloud Consulting & SI

Computer Vision Solutions

DevOps Engineering

Managed IT Services

Industry Recognitions

Relevantz Named a Contender in IDC MarketScape

View source

Locations

Headquarters

3025 Windward Plaza

Alpharetta, Georgia, United States 30005

+14702103330

Headquarters

Ascendaz IT Park, Zenith Building, Taramani. 600113

Chennai, Tamil Nadu, India 600113

+14702103330

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