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**Meet the Team** **Shozab Hasan** **CEO, Mobile & Web Development for Language Learning Platform** **Quick Information** - 2 Verified Clients on Clutch - 7 Years in Operation **Frequently Asked Questions** **What types of projects is your team currently looking to take on?** Our team is particularly focused on eLearning projects that necessitate continuous development or long-term assistance. Additionally, we offer strategic advice on eLearning standards like SCORM, xAPI, and LTI 1.3, along with specialized products tailored to support these standards. **What is your team’s onboarding process for new clients?** Once the agreement is signed, we initiate the onboarding of the client and collect initial requirements. Each request is systematically entered as a ticket into our system, where we assess the scope, set timelines, and proceed once we receive approval. Following this, our team implements the project and conducts a thorough quality check prior to delivery. We also integrate client feedback and finalize everything before closing the ticket. **How do you generally collaborate with clients?** We mainly communicate with clients through structured emails to ensure there's clarity, traceability, and thorough documentation of all requirements. Every request is logged as tickets in our system for transparent tracking and execution. If necessary, we arrange online meetings for discussions, planning, or clarifications. **How do you define success?** We evaluate success based on delivery reliability, quality of work, and the outcomes for our clients. This encompasses completing tickets on time, passing rigorous quality assessments, reducing rework, and ensuring that solutions function as intended in practical scenarios. Continuous client satisfaction and long-term relationships are crucial metrics of our success.