PSM Partners

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Overview

$5,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

50 - 249

Employees

2014

Year Founded

ABOUT PSM PARTNERS

Chicago Information Technology and Services

PSM Partners is a leading IT consulting firm in Chicago that provides IT management services and talent acquisition. Our managed IT services encompass consulting and project-based solutions including business IT support, cloud solutions, cybersecurity, IT infrastructure, and telecommunications. Additionally, we assist your business in sourcing or contracting the right IT talent tailored to your requirements. Our commitment is to support your business growth through technology and skilled personnel. Whatever challenges your team encounters, our team of experts is prepared to offer executive-level assistance to navigate the complexities of the IT marketplace.

Languages Spoken

English

HIGHLIGHTS

$5,000+

Min Project Size

$100 - $149/hr

Avg Hourly Rate

50 - 249

Employees

2014

Year Founded

Services

Focus

Industries

Clients

Services Provided

35% Cloud Consulting & SI

15% IT Staff Augmentation

50% Cybersecurity Assessments & Hardening

About the Team

OUR STORY

Founded in 2015 by partners with over 70 years of combined technological expertise, PSM Partners began in a small Chicago office and quickly established itself as a boutique managed service provider. Emphasizing a people-first, family-oriented culture, PSM intentionally remains a lifestyle business, focusing on a close-knit team and client relationships that value this atmosphere. Providing comprehensive IT management, consulting, cybersecurity, cloud services, and IT staffing, PSM is dedicated to helping businesses navigate complex technology challenges with executive-level support. Their approach centers on understanding each client's unique needs to deliver secure, cost-effective, and performance-enhancing solutions. Renowned for professional service and expert problem-solving, PSM continues to prioritize investment in its people and culture while fostering lasting partnerships.

Portfolio

Strategic Staffing for Rapid Expansion

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PSM Partners collaborated with a nationwide document management and digital content firm that caters to financial services to assist with rapid team expansion during a crucial growth phase. Amid the uncertainties brought on by the pandemic, the client recognized a chance to attract top talent entering the job market but lacked the internal recruiting capabilities and processes to act swiftly and compete effectively. They required more than just help with sourcing candidates; they sought a strategic partner to bring organization, speed, and expertise to the entire hiring process. This included determining which roles to prioritize, creating an efficient interview framework, and ensuring that the offers were competitive in a fast-paced market. PSM Partners stepped in to deliver comprehensive staffing and advisory support. The team quickly identified and engaged a diverse pool of qualified candidates, utilizing extensive market knowledge to enhance sourcing and screening efforts. Concurrently, PSM collaborated closely with the leadership to develop and implement a streamlined interview process that minimized bottlenecks and improved decision-making timelines. Beyond the execution aspect, PSM also provided key advisory services, offering guidance on compensation structures, assisting with salary negotiations, and helping to establish hiring priorities that aligned with business objectives. By merging hands-on recruiting assistance with strategic insights, PSM empowered the client to make confident and informed hiring choices. As a result, the client was able to significantly speed up their hiring process, acquire high-caliber talent, and effectively scale their team during a competitive and urgent period. This engagement addressed the immediate hiring demands while also laying the groundwork for a more structured and repeatable talent acquisition approach, setting the organization up for ongoing growth.

Enhancing Security for a Financial Firm

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PSM Partners collaborated with a financial services client looking for private investment to strengthen their IT security and comply with stringent investor and regulatory standards. The client’s current setup lacked the necessary structure, visibility, and controls to successfully undergo security audits and facilitate business growth. To tackle these issues, PSM implemented a thorough security transformation aimed at both immediate risk mitigation and sustainable scalability. Acting as a strategic ally, PSM oversaw essential projects, influenced decision-making, and ensured that the IT infrastructure aligned with business goals. The project involved the introduction of multi-factor authentication (MFA), the deployment of Microsoft Sentinel for real-time threat detection, the establishment of organized patching and update protocols via Microsoft Intune, and the enhancement of endpoint security using Microsoft Defender. PSM also set up a formal change management process and continuous vulnerability scanning to improve governance and minimize risk. By aligning the client’s infrastructure with the NIST Cybersecurity Framework and Microsoft security best practices, PSM established a robust, compliant, and scalable security framework. Consequently, the client met the security requirements set by investors, successfully passed key audits, and obtained private funding. Additionally, the organization increased operational efficiency, reduced vulnerabilities, and created a long-term strategy to foster continuous growth and adapt to changing security needs.

Data Center Modernization & Cloud Strategy

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PSM Partners collaborated with a global energy firm operating in North America and Europe to upgrade its infrastructure and create a scalable cloud strategy. The client, recognized for its leadership in wind, solar, and energy storage, had undergone rapid expansion, leading to a complicated IT landscape across over 50 locations, a private data center, and multiple cloud platforms including AWS and Azure. This complexity posed challenges related to visibility, cost efficiency, security, and long-term scalability. The client sought a strategic ally to evaluate their environment, eliminate inefficiencies, and develop a growth-oriented roadmap. PSM carried out a thorough architectural assessment of the client's business applications and data utilization, pinpointing ways to minimize the data center footprint, enhance security and compliance, and make better use of existing enterprise agreements and licensing. By aligning infrastructure choices with business objectives, PSM facilitated the client's shift to a more efficient, cloud-first approach. Additionally, PSM provided continuous support, maintenance, and monitoring of the client’s environment, ensuring stability during the modernization process. Consequently, the client saw a better return on its cloud investments, reduced infrastructure complexity, and established a clear roadmap for future expansion. This partnership positioned the organization to scale more effectively while ensuring strong performance, security, and operational control across its global infrastructure.