Prototype:IT

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Overview

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2005

Year Founded

ABOUT PROTOTYPE:IT

Your Trusted IT Partner

Prototype IT is a comprehensive IT firm offering top-notch support services and solutions to clients across North America and beyond. Our team of highly certified professionals delivers tailored technology solutions and continuous support to address all your daily IT requirements. Our commitment to detail and outstanding personalized service distinguishes us from other IT providers, encompassing areas such as round-the-clock help desk support, proactive cybersecurity, cloud solutions and hosting, project management, and IT consulting. We handle your IT and everyday technology needs to maximize business continuity and reduce expensive downtime, allowing you to concentrate on what truly matters—your business.

Languages Spoken

English

HIGHLIGHTS

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

50 - 249

Employees

2005

Year Founded

Services

Focus

Industries

Clients

Services Provided

8% Disaster Recovery & Business Continuity Planning

14% IT Helpdesk & Support Services

7% Managed IT Services

5% Cybersecurity Assessments & Hardening

33% Cloud Consulting & SI

20% Customer Experience (CX) Strategy

13% Operational Process Consulting

About the Team

OUR STORY

Prototype IT is a trusted IT services company in Dallas, boasting 19 years of experience delivering managed IT solutions across North America. Certified as a Microsoft Partner and adhering to ITIL standards, they guarantee consistent, high-quality service with a customer satisfaction rate over 98%. Their 24/7 proactive helpdesk resolves 82% of issues on the first call, ensuring minimal downtime and quick problem resolution through their certified experts. Offering comprehensive end-to-end IT support—including hardware, software, data management, and strategic planning—Prototype IT simplifies technology management under a single vendor. They provide flexible engagement without long-term contracts, empowering businesses to adapt their IT strategies as they grow with confidence and continuous protection against cyber threats.

Portfolio

Network and Vulnerability Assessment

Unknown

A major transportation company with 42 sites throughout North America was facing challenges and vulnerabilities due to inadequate security practices, protocols, and compliance measures, as well as emerging internal and external threats to their network and cloud infrastructure. Prototype IT conducted thorough evaluations of the networks at all 42 locations, the foundational infrastructure, and the client's cloud environment. They effectively identified, isolated, documented, and addressed all identified issues, leading to a more stable, standardized, and secure IT environment for the business and its compliance needs.

Cloud Design, Migration & Hosting

Unknown

A renowned fine arts non-profit organization was encountering daily IT difficulties due to years of inconsistent on-premises hardware acquisitions, inadequate security measures, and a complicated array of third-party applications, each with unique demands. Prototype IT was engaged to deliver comprehensive daily IT support and to transition the organization’s operations to the cloud, specifically to Microsoft Azure. The Prototype IT team effectively planned, designed, and executed the new cloud infrastructure within the established timeline and budget, leading to a more efficient, adaptable, and scalable platform for operations, while significantly improving business continuity and security.