PROCRM

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Overview

$1,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

10 - 49

Employees

2017

Year Founded

ABOUT PROCRM

Make your business systematic!

EN PROCRM is a team of experts that offers a comprehensive range of services for business organization, focused on achieving your best results. The company's mission is to serve as your ongoing partner in streamlining your business and enhancing your growth through the adoption of IT technologies and innovations. We provide solutions rather than simply installing software! Our team of seasoned business analysts, systems analysts, and developers is ready to leverage their expertise to pinpoint growth opportunities for your business and propose tailored solutions that meet your needs. Key areas of focus: PROCRM - Systematize Your Business!

Languages Spoken

EnglishUkrainian

HIGHLIGHTS

$1,000+

Min Project Size

$25 - $49/hr

Avg Hourly Rate

10 - 49

Employees

2017

Year Founded

Services

Focus

Industries

Clients

Services Provided

12% AI Strategy & Roadmap Consulting

8% Custom AI Chatbot Development

10% Change Management Consulting

8% Go-to-Market Strategy

2% Market Research & Competitive Intelligence

20% Customer Success Program Design

20% Managed IT Services

20% CRM Setup & Management

About the Team

OUR STORY

PROCRM is a dedicated team of professionals specializing in comprehensive business systematization services. They immerse themselves fully into their clients' operations, enhancing productivity and accelerating growth by implementing proven IT solutions and methodologies. As a trusted long-term partner, PROCRM has played a pivotal role in over 100 consultations during Ukraine's challenging times, reflecting their commitment to supporting the local business community. Recognized among Ukraine's top 30 CRM system integrators in 2026, the company brings years of experience in automation, CRM deployment, and sales system development across domestic and international projects. Their mission centers on transforming chaos into order, fostering business comfort, growth, and self-development through quality-focused, accountable teamwork dedicated to client success.

Portfolio

CRM for travel and insurance services

Visit Ukraine

The primary issue was an enormous influx of incoming applications to the cloud CRM system, which was unable to handle the volume and frequently crashed. Consequently, the main objective was to find a solution to this issue, whether that meant selecting a different CRM or transitioning to a boxed version of the existing system that could accommodate current and future business needs while implementing all essential sales funnels and setting up integrations. We opted for a boxed CRM solution and tailored the relevant funnels for each business line. The setup was designed with future business growth and an even greater influx of applications in mind. We also automated client reminders in the CRM and established automatic instructions for the sales manager. Additionally, we integrated the CRM with the website, WhatsApp, Viber, and social media platforms. After completing all the configurations, we conducted tests on the CRM system, provided training for employees, and created necessary work instructions, after which the project transitioned to technical support.

CRM for electric car sales

NCARS

The primary objectives were to choose and implement a CRM system, as well as to establish robust integrations that would unite applications from various sources into a single system for efficient order processing within one workspace. An important factor for the client was how applications would be assigned to the appropriate manager based on the showroom's location, along with implementing basic automation. Solution: Following a process audit, we identified the CRM system that best aligned with the requirements and began the implementation process. The lead funnels and deals were tailored to meet both the client's preferences and the company’s needs. We configured basic sales and lead generation automation, ensuring that applications were routed to the corresponding city manager based on the city of origin. Integrations were set up for the website, Facebook Lead Ads form, Viber, Telegram bot, WhatsApp, as well as notifications and comments from Facebook. Moreover, we enabled the capability for CRM to initiate communication with clients through messaging apps. After a successful implementation and launch of the CRM, the project was handed over to ongoing technical support. Outcome:

CRM for coffee brand

Red Hot Coffee Beans

The Red Hot Coffee Beans brand undertook the selection and implementation of a CRM system due to managers spending excessive time managing customer interactions across their online store, various social media platforms, and messaging apps. To address this issue, all applications were consolidated into a single system, and sales funnels were established. The primary objective was to streamline processes. After conducting a preliminary project analysis, a suitable system was chosen, and lead funnels and deals were implemented for efficient order processing. Automation for sending SMS messages was established using the TurboSMS service, along with integrations for the online store, Telegram, Viber, Binotel telephony, and email. Warehouse management was integrated to track inventory levels, oversee production stages, and monitor the shipping status of parcels through the Nova Poshta account. Furthermore, integration with the CheckBox service for order fiscalization was implemented, and the team received training on how to utilize the new CRM system. Results:

1 more project

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

$25 - $49/hr

Pricing Snapshot

Min Project Size

$1,000+

Avg Hourly Rate

$25 - $49/hr

Cost Rating

N/A

What Clients Have Said

"PROCRM delivers quality projects within budget and timeline expectations based on verified client feedback."

Based on verified reviews and internal benchmark data

PROJECT BUDGETS

No budget data yet — reviewers either haven't shared a project budget or kept theirs confidential.

Select a service

AI Strategy & Roadmap Consulting

Custom AI Chatbot Development

Change Management Consulting

Go-to-Market Strategy

Market Research & Competitive Intelligence

Customer Success Program Design

Managed IT Services

CRM Setup & Management

Locations

Headquarters

Valeriia Lobanovskogo Ave.

Kyiv, Ukraine 02000

+380636442454

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