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Pretzel Lab
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Overview
50 - 249
Employees
2021
Year Founded
ABOUT PRETZEL LAB
Helping identify the right problem
At Pretzel Lab, we ensure that your customers' needs are practical, strategically aligned, and commercially sustainable. We employ design, research, and product thinking to identify the right challenges and address them effectively. Our method is rooted in human-centered design, product strategy, and product adoption. Pretzel Lab envisions transformed futures that will influence all sectors. Our daily efforts are aimed at creating a positive impact for the public, placing the everyday human at the forefront of our initiatives. We focus on individuals, acknowledging their complexities, emotions, and the challenging problems they face—not just corporations or governments. By integrating design and product thinking, we adopt a people-focused, result-oriented strategy that swiftly leads to innovative solutions. Over just two days, we guide our clients through both divergent and convergent activities to define the scope of the opportunity or problem, brainstorm creative possibilities, and assess and prioritize options.
LANGUAGES SPOKEN
English
HIGHLIGHTS
50 - 249
Employees
2021
Year Founded
Services
Focus
Industries
Clients
Services Provided
45% UX Research & Usability Testing
40% Product UX Strategy
15% Other Design
20% Operational Process Consulting
65% Customer Experience (CX) Strategy
15% Change Management Consulting
About the Team
OUR STORY
Mantel is dedicated to driving growth and value by staying true to its core values and mission, ensuring strong engagement with teams, clients, and partners. The company continues to expand both organically and through acquisitions while focusing on key objectives: cultivating the best culture and employee experience in the Australian and New Zealand consulting sectors, leading in lean and agile operational processes, and enhancing its profile as a prominent Australian brand. Mantel emphasizes building inclusive teams that foster talent depth, delivering innovative technology solutions, nurturing diverse and lasting client relationships, and developing varied revenue streams for long-term sustainability. Committed to being the ideal partner at any stage of a client's journey, Mantel stands ready to listen and collaborate towards shared success.
