**BACKGROUND** Could you provide a brief overview of your company and your role? I serve as the Vice President of Marketing for Quadient. Summarize your company's main activities in one sentence. Parcel Pending by Quadient is the leading provider of smart locker solutions for residential, retail, logistics, commercial, and educational sectors. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you engage Power Digital to achieve? We aimed for pipeline development, digital strategy partnership, and marketing operations support. **SOLUTION** How did you discover Power Digital? Through an online search. What led you to choose Power Digital over other options? There was a strong cultural fit and they offered good value for the cost. How many team members from Power Digital were involved in this project? Between 6 and 10 employees. Please detail the scope of work, including key deliverables. Power Digital Marketing (PDM) has been central to our digital transformation journey. As we evolved from a startup into a global solution provider, they were instrumental in every facet of our growth. They assist us in digital marketing, SEO, content strategy, social media, marketing operations, UX/UI, conversion rate optimization, and web development. Thanks to their innovative strategies and in-house experts, we have experienced significant growth in all key performance indicators, reaching double and triple-digit increases. **RESULTS & FEEDBACK** What measurable outcomes from the project indicate its success or progress? We achieved double and triple-digit growth in all KPIs. Their content and SEO initiatives helped us boost our first-page keywords, significantly enhancing our organic search conversions. The marketing operations support established a consistent and forecastable lead funnel, enabling our marketing managers to optimize campaigns and achieve a threefold increase in lead volume. The digital marketing team provided crucial insights, with their continuous evaluation and refinement of results leading to ongoing month-over-month increases in qualified leads and opportunities. How would you describe their project management? Did they meet deadlines and respond to your needs? The entire PDM team possesses an exceptional understanding of our strategic goals and consistently recommends innovative solutions. I have only positive things to say about the PDM team. Their support through effective strategies, ongoing communication, and result reporting is outstanding. They are always receptive to feedback and easy to collaborate with. The project manager assigned to us is excellent at ensuring all projects are completed on time and within budget. What were your primary communication methods with Power Digital? We primarily used virtual meetings, email, or messaging apps. What impressed you most about this company? PDM is more than just an agency; they feel like an extension of our team. They are highly engaged and do everything possible to support our objectives. Their unique approach includes assigning subject-matter experts in every area they assist with, allowing us to focus on other critical business aspects. While this can be daunting at times—given that not all agencies demonstrate the same level of commitment to your success as PDM—their support empowers us to think bigger and undertake bold initiatives, knowing we have a reliable partner backing us. Are there any areas for improvement or changes Power Digital could make? Whenever issues arise, I can quickly communicate them, and they respond promptly, so I currently have no additional feedback.