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PlementOps

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Overview

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

2 - 9

Employees

2024

Year Founded

ABOUT PLEMENTOPS

Designing CX/EX systems with Intercom & Zendesk

PlementOps is a consultancy focused on customer service operations, dedicated to implementing, optimizing, and managing services for Intercom and Zendesk. We connect intricate software with seamless execution for expanding small and medium-sized enterprises (SMEs). Our primary areas of expertise include: Whether you require AI-enhanced support through Intercom or want to create organized enterprise workflows with Zendesk, PlementOps delivers solutions that enable your support teams.

Languages Spoken
EnglishMaltese
HIGHLIGHTS

$1,000+

Min Project Size

$50 - $99/hr

Avg Hourly Rate

2 - 9

Employees

2024

Year Founded

Services
Focus
Industries
Clients
Services Provided
15% Live Chat & Chatbot Implementation
35% Support Technology Implementation (Zendesk, Intercom, Freshdesk)
50% CRM Consulting and SI

About the Team

OUR STORY
PlementOps crafts intelligent customer and employee experience ecosystems utilizing Intercom and Zendesk, focusing on assisting small and medium-sized businesses to enhance their engagement operations. Founded by Tomas, a seasoned CX professional with extensive expertise in customer operations, technical support, and leadership, the company specializes in the implementation, optimization, and management of tailored Intercom and Zendesk solutions. Since establishing the agency in 2024 and securing partnerships with Zendesk and Intercom, PlementOps has committed to delivering efficient, scalable, and personalized support systems. Their partnership-driven approach emphasizes clarity, efficiency, and long-term value, aiming to empower businesses to excel in their support functions through customized, impactful strategies.

Projects & Clients

Project Size & Rate

Minimum Project Size

$1,000+

Average Hourly Rate

$50 - $99/hr

Locations

Headquarters

12 Vilniaus gatvė

Telsiai, Lithuania 87128