AI Voice Assistant for Candidate Pre-Screening
Plavno has created a sophisticated AI-powered recruitment automation platform for an international HR organization to enhance candidate pre-screening, interview scheduling, and hiring decisions. This solution features conversational voice AI, predictive analytics, and multi-channel connectivity, enabling HR teams to work around the clock while significantly decreasing manual tasks. Key features include:
- **Adaptive AI Screening**: Engages in voice or chat-based Q&A, dynamically adapting the questions based on the role and level of seniority.
- **Knockout Logic & Scoring**: Automatically assesses candidate responses for skills, compliance, and suitability against customizable rubrics.
- **ATS Integration**: Synchronizes candidate records, scores, statuses, and interviews across platforms like Greenhouse, Lever, Workday, iCIMS, and SmartRecruiters.
- **Omnichannel Access**: Functions through a web widget, IVR/phone, WhatsApp, and SMS, with smooth transitions between voice and chat.
- **Predictive Hiring Analytics**: Utilizes machine learning to predict candidate attendance rates, hiring speed, and possible drop-off points.
- **Global Scale & Real-Time Performance**: Provides sub-second voice interactions even during high-volume campaigns, supporting over 15 languages.
- **Privacy & Compliance**: Designed with readiness for GDPR, TCPA, CCPA, ISO-27001, and features a robust tenant isolation architecture for enterprise use.