Gateway Academy
Bivee and CGAP aimed to enhance access to financial services in Sub-Saharan Africa by establishing an online learning academy for professionals in the financial sector. This initiative connects local personnel with various online training programs, enabling banks and financial institutions to enhance their teams’ knowledge and skills in financial inclusion, ultimately benefiting their communities. The Gateway Academy is a web application designed for learners to access course material offline and in areas with poor internet connectivity. Paradem played a key role in shaping the strategic direction, defining the purpose, function, product development, and business analysis of the project. We offered technical expertise and established the architecture, considering its feasibility and appearance. From the outset, the teams were highly integrated to ensure that Gateway Academy not only provided courses but also addressed the client’s needs. Paradem was crucial in assembling a successful team across four organizations, creating journey maps, and implementing an effective agile methodology to facilitate the project's progression and success. Within six months, we showcased the product, and since its launch, over 1,000 learners have used the platform in seven countries, with plans for expansion into five additional countries. You can learn more at https://www.gateway.academy.