Orbits IT, established in 2010, supports over 280 SMEs, charities, and public sector organizations across South Wales, the Midlands, and the South West from offices in Cardiff, Birmingham, and Bristol. Specializing in cost-effective and customer-focused IT services, Orbits ensures technical excellence tailored to client needs. The company prides itself on exceptional customer service, consistently meeting 99% of its SLAs and maintaining a 98% client retention rate since its inception. Adopting a proactive approach, Orbits offers swift responses and transparent, free advice, becoming an integral part of many clients' teams. Their mission is to transform the perception of small business IT support through successful projects and satisfied clients, guided by Managing Director Jim Lewington and a diverse team.