Optimite is a marketing agency focused on customer retention for ecommerce brands. We offer a comprehensive program that includes email, SMS, lifecycle management, list growth, loyalty, and subscription services. As a Klaviyo Master Platinum Partner, we have collaborated with over 500 brands across various sectors such as wellness, beauty, CBD, fashion, food and beverage, and home goods. With six years of expertise in retention, we have been recognized by Forbes India DGEMS 2025 and won the Clutch Global Fall Awards 2025 for Best Email Marketing Agency, maintaining a perfect 5.0 rating on Clutch. Reasons brands choose us include: - Our status as a Klaviyo Master Platinum Partner - Extensive experience across six ecommerce categories where attention to detail is crucial - In-house design and copywriting (no reliance on templates or outsourcing) - Specialized knowledge in restricted categories (CBD, hemp, supplements) - A complete retention system instead of multiple disjointed tools competing for focus Our services encompass: - Email marketing (including campaigns, lifecycle strategies, and deliverability) - SMS marketing (with a focus on consent and cross-channel coordination) - Klaviyo audits, migrations, and account rebuilds - Lifecycle flows (including welcome, cart abandonment, post-purchase, win-back, and replenishment) - List growth strategies (such as quiz funnels, pop-ups, and lead magnets) - Integration of loyalty programs (like Smile, Yotpo, and LoyaltyLion) - Subscription retention strategies and cancel intent recovery - White-label services for agency partners Notable achievements include: - Generating over $1 million in retention revenue for Avantera Health within six months - Delivering a tenfold increase in email output for Hairfinity and Gofinity (over 900 campaigns with no missed deadlines) - Increasing revenue by over $80,000 and achieving a 22% rise in returning buyers for Great CBD Shop in a single campaign - Establishing five-year partnerships with clients who consider us their retention team Our headquarters are in Dubai, with operations in Gurugram, and we cater to ecommerce brands in the US, UK, EU, Middle East, and beyond. Schedule a complimentary retention analysis at optimite.ai for a no-pitch, 30-minute session with a senior strategist.