Oliven Labs, LLC

Oliven Labs is a UX and strategy agency specializing in healthcare and life sciences. We collaborate with health systems, insurers, and health tech companies to enhance patient and member experiences, streamline operational workflows, and deliver more efficient digital products. Our team offers extensive expertise in strategy, design, research, and product management, enabling organizations to transform vague "patient experience" objectives into tangible journeys, actionable plans, and measurable operational enhancements. Our work includes analytics platforms, journey mapping, access to mental and behavioral health services, and developing compliant digital products that reduce obstacles, boost productivity, and foster trust at every interaction, all while promoting a more resilient, human-centered approach to care.