Odea Integrations
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Overview
$10,000+
Min Project Size
$100 - $149/hr
Avg Hourly Rate
50 - 249
Employees
2018
Year Founded
ABOUT ODEA INTEGRATIONS
Integrate to Elevate
Odea Integrations is a company that specializes in system integration, focusing on providing comprehensive cloud-based contact center solutions. We offer a range of services, including cloud migration, consulting, support, implementation, and managed services, all designed to enhance customer experiences. Our expertise encompasses the deployment and management of platforms like Amazon Connect, custom CTI Connectors for CRM integration, AI-driven tools such as virtual assistants, and improved communication features like real-time call summarization and omnichannel support. Our product offerings include CTI Connectors, Agent Desktops, and Virtual Assistants. Odea Integrations enables businesses to optimize operations, boost efficiency, and scale easily using advanced technological solutions.
LANGUAGES SPOKEN
English
HIGHLIGHTS
$10,000+
Min Project Size
$100 - $149/hr
Avg Hourly Rate
50 - 249
Employees
2018
Year Founded
Services
Focus
Industries
Clients
Services Provided+2 Services
15% CRM Consulting and SI
10% Other IT Consulting and SI
15% AI Strategy & Roadmap Consulting
10% Generative AI
20% Cloud Consulting & SI
20% Conversational AI & Voice Assistant Development
10% Custom AI Chatbot Development
15% IT Compliance & Governance
About the Team
OUR STORY
Odea Integrations is dedicated to transforming customer experience within contact centers by seamlessly integrating innovative cloud technologies. Founded with a bold vision, the company empowers businesses to streamline workflows, enhance agent productivity, and elevate customer satisfaction through automation and advanced tools. Emphasizing collaboration and continuous growth, Odea fosters a culture where creativity thrives and team members are supported with professional development and comprehensive benefits. Partnering with trusted CX brands, they offer insightful resources like blogs, industry reports, and webinars to keep clients informed and ahead in the evolving CCaaS landscape. Committed to tailored solutions and 24/7 support, Odea ensures operational excellence and lasting success in customer engagement and digital transformation.
Projects & Clients
Project Size & Rate
Minimum Project Size
$10,000+
Average Hourly Rate
$100 - $149/hr
